Wadhwani AI Business Analyst Interview Questions and Answers

By actively listening to their concerns, offering solutions, and providing exceptional customer service.

• Listen to their feedback and concerns without interrupting

• Apologize for any negative experiences they may have had

• Offer solutions to address their issues and improve their experience

• Provide exceptional customer service to show that their satisfaction is a top priority

You will have to make 100 calls to present 20 demos with a 20% conversion rate.

• Calculate the number of demos needed to achieve 20% conversion rate: 20 demos / 20% = 100 demos

• Each demo requires one call, so the number of calls needed is equal to the number of demos: 100 calls

The conversion rate is 20%

• Focus on improving the quality of leads to increase conversion rate

• Analyze the reasons for low conversion rate and make necessary adjustments

• Train the team on effective sales techniques to improve demo conversion rate

One effective closing technique is the assumptive close, where the salesperson assumes the customer will make a purchase.

• Ask questions that assume the customer is ready to buy, such as 'Would you like that in red or blue?'

• Use confident language to show that you believe the customer will make a purchase, like 'When would you like this delivered?'

• Create a sense of urgency by mentioning limited availability or a special p...read more