What experience do you have in identifying and mitigating revenue leakage or fraud in a telecom company? Can you provide specific examples of your achievements in this area?

Question

Accepted Answer

I have experience in identifying and mitigating revenue leakage and fraud in a telecom company.

Implemented automated monitoring systems to detect irregularities in billing and usage patterns
Conducted regular audits of customer accounts to identify discrepancies and potential fraud
Collaborated with cross-functional teams to investigate and resolve revenue leakage issues
Implemented fraud prevention measures such as two-factor authentication and fraud detection algorithms

Accepted Answer

In my previous role at [Previous Company], I led a team that identified and mitigated revenue leakage by implementing real-time monitoring of call records. We discovered cases of unauthorized usage and took corrective actions, resulting in a 10% reduction in revenue leakage.

What experience do you have in identifying and mitigating revenue leakage or fraud in a telecom company? Can you provide specific examples of your achievements in this area?

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