How to deal with angry customer?
AnswerBot
1y
To deal with an angry customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to the customer's concerns without interrupting.
Empathize with the customer's emo...read more
Anonymous
author
1y
Firstly listen to him carefully. Apologize Then show empathy. Show sympathy also and answer in a humble way Don't try to be more clever .
Palagani Anilkumar
2y
Almost every one who works in a service based company or industry is likely to encounter an angry customer at some point in their career.Although it may be challenging but we to follow some tips First...read more
Anonymous
author
2y
Almost every one who works in a service based company or industry is likely to encounter an angry customer at some point in their career.Although it may be challenging but we to follow some tips First...read more
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