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United Colors of Benetton

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mPokket Interview Questions and Answers

Updated 5 Feb 2024
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Q1. How to increase business

Ans.

To increase business as a Senior Fashion Consultant, focus on building strong relationships with clients, leveraging social media and online platforms, offering personalized styling services, and collaborating with other fashion professionals.

  • Build strong relationships with clients by providing exceptional customer service and personalized styling advice.

  • Leverage social media platforms like Instagram, Facebook, and Pinterest to showcase your fashion expertise, share styling t...read more

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Q2. How to handle team and store

Ans.

To handle team and store, communication, delegation, and motivation are key.

  • Communicate regularly with team members to ensure everyone is on the same page

  • Delegate tasks based on individual strengths and weaknesses

  • Motivate team members through positive reinforcement and recognition

  • Lead by example and set clear expectations for store performance

  • Address any conflicts or issues promptly and professionally

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Q3. How to mantain inventory management

Ans.

Inventory management can be maintained by implementing a system of regular stock checks and updating records accordingly.

  • Regular stock checks to identify low stock levels

  • Updating records to reflect changes in stock levels

  • Using inventory management software to track stock levels and sales

  • Setting up a system for reordering stock when levels reach a certain threshold

  • Training staff on inventory management best practices

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Q4. How to increase customer service

Ans.

Increasing customer service involves improving communication, personalization, and problem-solving.

  • Train employees to actively listen and empathize with customers

  • Offer personalized recommendations and follow-up communication

  • Implement a system for quickly resolving customer complaints

  • Provide convenient and flexible return policies

  • Regularly gather customer feedback and use it to improve service

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Q5. How to mantain inventory

Ans.

Maintaining inventory requires proper tracking, organization, and analysis.

  • Use inventory management software to track stock levels and sales data.

  • Regularly conduct physical inventory counts to ensure accuracy.

  • Organize inventory in a logical and efficient manner.

  • Analyze sales data to make informed purchasing decisions.

  • Implement a system for restocking inventory when levels get low.

  • Consider implementing a just-in-time inventory system to reduce waste and improve efficiency.

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Q6. How to increase retail ASP

Ans.

To increase retail ASP, focus on upselling, cross-selling, and premium product placement.

  • Train sales staff to suggest complementary products

  • Offer bundle deals to encourage customers to purchase more

  • Place premium products at eye level and in high-traffic areas

  • Create a loyalty program to incentivize customers to spend more

  • Offer financing options for higher-priced items

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Q7. How to mantain cash management

Ans.

Cash management can be maintained by following a few key principles.

  • Create a budget and stick to it

  • Track all expenses and income

  • Minimize unnecessary expenses

  • Negotiate with suppliers for better prices

  • Maintain a cash reserve for emergencies

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Q8. How to increase retail UPT

Ans.

Increasing retail UPT can be achieved through various strategies such as cross-selling, upselling, and effective visual merchandising.

  • Train sales associates to suggest complementary items to customers

  • Encourage upselling by highlighting the benefits of higher-end products

  • Use effective visual merchandising to showcase related products

  • Offer bundle deals to incentivize customers to purchase multiple items

  • Implement a loyalty program to reward repeat customers

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