mPokket Interview Questions and Answers

To increase business as a Senior Fashion Consultant, focus on building strong relationships with clients, leveraging social media and online platforms, offering personalized styling services, and collaborating with other fashion professionals.

• Build strong relationships with clients by providing exceptional customer service and personalized styling advice.

• Leverage social media platforms like Instagram, Facebook, and Pinterest to showcase your fashion expertise, share styling t...read more

To handle team and store, communication, delegation, and motivation are key.

• Communicate regularly with team members to ensure everyone is on the same page

• Delegate tasks based on individual strengths and weaknesses

• Motivate team members through positive reinforcement and recognition

• Lead by example and set clear expectations for store performance

• Address any conflicts or issues promptly and professionally

Inventory management can be maintained by implementing a system of regular stock checks and updating records accordingly.

• Regular stock checks to identify low stock levels

• Updating records to reflect changes in stock levels

• Using inventory management software to track stock levels and sales

• Setting up a system for reordering stock when levels reach a certain threshold

• Training staff on inventory management best practices

Increasing customer service involves improving communication, personalization, and problem-solving.

• Train employees to actively listen and empathize with customers

• Offer personalized recommendations and follow-up communication

• Implement a system for quickly resolving customer complaints

• Provide convenient and flexible return policies

• Regularly gather customer feedback and use it to improve service

Maintaining inventory requires proper tracking, organization, and analysis.

• Use inventory management software to track stock levels and sales data.

• Regularly conduct physical inventory counts to ensure accuracy.

• Organize inventory in a logical and efficient manner.

• Analyze sales data to make informed purchasing decisions.

• Implement a system for restocking inventory when levels get low.

• Consider implementing a just-in-time inventory system to reduce waste and improve efficiency.

To increase retail ASP, focus on upselling, cross-selling, and premium product placement.

• Train sales staff to suggest complementary products

• Offer bundle deals to encourage customers to purchase more

• Place premium products at eye level and in high-traffic areas

• Create a loyalty program to incentivize customers to spend more

• Offer financing options for higher-priced items

Cash management can be maintained by following a few key principles.

• Create a budget and stick to it

• Track all expenses and income

• Minimize unnecessary expenses

• Negotiate with suppliers for better prices

• Maintain a cash reserve for emergencies