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Unicom Infotel Senior Customer Support Executive Interview Questions and Answers
Unicom Infotel Senior Customer Support Executive Interview Experiences
1 interview found
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer support executive with a passion for problem-solving and delivering exceptional service.
Over 5 years of experience in customer support roles
Skilled in resolving customer issues and providing solutions
Strong communication and interpersonal skills
Proficient in using CRM systems and ticketing platforms
Received multiple awards for outstanding customer service
- Q2. Why do you change your job
- Ans.
I changed my job to seek new challenges, opportunities for growth, better work-life balance, or higher salary.
Seeking new challenges and opportunities for growth
Desiring better work-life balance
Pursuing higher salary or better benefits
Relocation to a different city or country
Company downsizing or restructuring
Career advancement or promotion
Unsatisfactory work environment or management
(2 Questions)
- Q1. Communication knowledge test
- Q2. Technical knowledge about IT industry
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Anonymous
posted on 16 Sep 2022
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. They are checking communication skills of the employees
- Q2. Why should I hire you? What is the five qualities to perform this job?
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Unicom Infotel Senior Customer Support Executive Interview Process
based on 1 interview
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Unicom Infotel Senior Customer Support Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Customer Support Executive
22
salaries
|  ₹2 L/yr - ₹4 L/yr |
|
Area Sales Manager
14
salaries
| ₹5.4 L/yr - ₹8.2 L/yr |
|
Territory Manager
9
salaries
| ₹5.2 L/yr - ₹9.8 L/yr |
|
Senior Business Development Executive
8
salaries
| ₹4 L/yr - ₹7.2 L/yr |
|
Senior Customer Support Executive
8
salaries
| ₹3.8 L/yr - ₹4.4 L/yr |
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