To convince an angry customer, listen to their concerns, empathize with their situation, apologize for any inconvenience caused, offer a solution, and follow up to ensure satisfaction.

• Listen actively ...read more

Just listen them carefully and after that we have to answer them that what is the issue and what our company is going to be resolve it

With peaceful answers and I just try to control angryness of the customer

With peaceful answers and kindlyness and i just try to control angryness of the coustmer

By apologizing or except any wrong happened with him .then listen to custemer first and finally close him with solution.

I just tell the customer keep calm control your self just take time to control furiness 

With peaceful answers and kindlyness and i just try to control angryness of the coustmer, sir...

With peaceful answers and kindlyness and i just try to control angryness of the coustmer