TELUS International Philippines Quality Assurance Analyst Interview Questions and Answers

Interview preparation tips for other job seekers - Be calm and give the answers comfortably. Questions are not very hard if the concept is clear.

Round: Test
Experience: It was an online test conducted on a global level platform. The verbal section consisted some random passages on which various questions were asked. Basic English, good reading skills and analyzing capacity are enough to answer these questions. Coming to the quant section, they were based on data interpretation and case studies. Since calculators were allowed, the level of problems were at appreciable level. Time was major factor since it required many lengthy calculations.
Tips: If you have done with your GRE, then this might be somewhat easier. Apart from that practice of quant questions is required and strong fundamentals in maths and English will be the make or break factors of your test.
Duration: 40 minutes
Total Questions: 50

Round: Puzzle Interview
Experience: Rather than calling this as a puzzle interview, I can call it as a combination of puzzles and technical questions. Since there were three profiles offered by the company, I was asked which profile I would like to be in. Later on, they asked why I was fit for that profile and what makes me ideal for that. Since I mentioned that I have good approach towards a problem and good problem solving ability, the interviewer asked me a couple of logical puzzles. Luckily, I cleared them both and was asked to solve them using various approaches. Moving further, some of my programming and logical skills were tested by asking to write down a code and some theoretical concepts.
Tips: I would suggest that when you are given a question to solve, just don't grab the pen and start solving it quietly. Rather than, while solving, keep on saying what and how you are solving. Since the interviewer wants to know how your approach is rather than the answer. He is only interested in your confidence, approach and concepts.

Round: Technical Interview
Experience: Moving on further, I got selected for the technical round, as they were eliminating at every round. The first question was the same and obvious, that why I choose that particular profile. Then followed the questions regarding the software testing and their types.
Explaining that I also provided some real life examples. Then I was given a case study which comprised of all those concepts and was asked to evaluate. Answering that, I was asked whether I had any doubts regarding the profile. The interviewer was very friendly and was very encouraging type.
Tips: Be confident regarding whatever you are trying to say. Rather than answering the interviewer's question in one single shot, try to convince him regarding how you actually arrived at that answer and why that is the most suitable one. Brush up your fundamentals in testing and coding. Relevant knowledge in python and linux is an added advantage.

Round: HR Interview
Experience: I was very glad that I made it this long. HR interview was very chill. I was asked about my hobbies and interests. Later on, I was asked regarding how I perform under pressures and one life turning event. After that it was a friendly discussion. I was briefed regarding the company, CTC and benefits and all.
Tips: Bear a smile while you talk and be diplomatic.

General Tips: As I mentioned earlier, be confident, brush up your fundamentals and give your best infront of the interviewer. Take sufficient time to prepare your resume and be very attentive while mentioning your areas of interests.
Skills: Programming, Logical thinking, Problem solving ability
College Name: Manipal Institute Of Technology, Manipal
Motivation: My friends and our placement coordinator. Main reason was the company itself since I love travelling its a good place to pursue my career.
Funny Moments: In the HR interview, I was asked about one thing I would like to change. The first thing popped in my mind was that I need to stop biting my nails. Listening to that the interviewer burst out laughing and told me some of her experiences regarding this, since she also had the same problem.