What do you know about production support

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Production support involves maintaining and troubleshooting live systems to ensure they are running smoothly.

Production support involves monitoring live systems for issues and resolving them in a timely manner
It includes troubleshooting technical problems, analyzing logs, and identifying root causes
Production support teams often work closely with development teams to implement fixes and updates
The goal of production support is to minimize downtime and ensure the smooth operation of systems
Examples of production support tasks include responding to user-reported issues, performing system upgrades, and implementing security patches