What is quality in terms of products and services?

Question

Accepted Answer

Quality refers to the standard of excellence or superiority in products or services.

Quality is the measure of how well a product or service meets or exceeds customer expectations.
It involves meeting specific requirements, specifications, or standards.
Quality can be assessed through various factors such as reliability, durability, performance, and customer satisfaction.
Continuous improvement and adherence to quality management systems are essential for maintaining high-quality products or services.
Examples of quality include a well-built and reliable car, a durable and comfortable furniture, or a responsive and efficient customer service.