Case study of 8D , explain in all principle along with your contribution

Question

Accepted Answer

8D is a problem-solving methodology used in Supplier Quality Assurance. It consists of 8 steps to identify, analyze, and resolve issues.

8D stands for 8 Disciplines and is used to address and solve problems in a systematic manner.
The 8 disciplines include: D1 - Form a team, D2 - Describe the problem, D3 - Develop interim containment actions, D4 - Identify root cause, D5 - Develop permanent corrective actions, D6 - Implement corrective actions, D7 - Prevent recurrence, and D8 - Congratulate the team.
My contribution in a previous case study involved leading a cross-functional team to investigate a recurring quality issue in a supplier's product.
I facilitated the problem description phase, ensuring all relevant information was gathered and documented accurately.
I actively participated in the root cause analysis, using tools such as fishbone diagram and 5 Whys to identify the underlying causes.
Based on the analysis, I proposed and implemented interim containment actions to prevent further defects from reaching the customer.
I collaborated with the supplier to develop permanent corrective actions, which involved process improvements and additional quality controls.
Throughout the process, I monitored the progress of corrective actions, conducted follow-up audits, and ensured the problem did not recur.
Finally, I recognized and appreciated the efforts of the team for successfully resolving the issue.

Top Star Engineers India Supplier Quality Assurance Engineer interview questions & answers