What is customer service ? How would you handle clients ? What is customer satisfaction?

Question

Accepted Answer

Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.

Customer service involves actively listening to customers and addressing their needs and concerns.
It requires effective communication and problem-solving skills.
Handling clients involves being friendly, patient, and empathetic.
Customer satisfaction is the measure of how well a customer's expectations are met or exceeded.
It is achieved by providing prompt and accurate assistance, resolving issues efficiently, and ensuring a positive overall experience.
Examples: Assisting a passenger with their travel arrangements, resolving a customer complaint by offering a suitable solution, providing product recommendations based on customer preferences.

Accepted Answer

अपने सर्विसेज के बारे मे बताना कि है हमारी स्पाइसजेट एयर की सभी सुविधा प्रदान करते है जिससे पैसेंजर को यात्रा करने में कोई परेशानी ना हों

Accepted Answer

ग्राहक सेवा में खरीदारी या बातचीत ग्राहक सेवा में ग्राहकों को सक्रिय रूप से सुनना और उनकी जरूरतों को पूरा करना है। ग्राहक के सेवा में जो चाहिए वो देना

Accepted Answer

welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets

ground handling staff gives signs to the pilot with paddles in both hands and guides the aircraft to the location where it should stop

We have that you can satisfy with our service please fly with against

Accepted Answer

welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets

ground handling staff gives signs to the pilot with paddles in both hands and guides the aircraft to the location where it should stop

We have that you can satisfy with our service please fly with against

Asked in Spicejet

What is customer service ? How would you handle clients ? What is customer satisfaction?

Interview Questions Asked to Ground Staff at Other Companies