How would a customer choose between alternative modes of transport and what could Shuttl do to make the customer loyal and interested.

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Customers choose transport based on convenience, cost, and time. Shuttl can offer loyalty programs, personalized recommendations, and seamless booking experience.

Customers consider factors such as cost, convenience, time, and comfort when choosing between alternative modes of transport.
Shuttl can offer loyalty programs to incentivize customers to choose their service repeatedly.
Personalized recommendations based on the customer's past bookings and preferences can help increase loyalty.
A seamless booking experience with easy payment options and real-time updates can also make customers more interested in using Shuttl.
For example, Shuttl can offer discounts for frequent riders or provide a shuttle service to and from popular destinations like airports or train stations.

How would a customer choose between alternative modes of transport and what could Shuttl do to make the customer loyal and interested.

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