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Shubham K Mart

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Wipro Interview Questions and Answers

Updated 22 Dec 2024

Q1. How you will take growth from degrowth

Ans.

To take growth from degrowth, I will focus on identifying areas of improvement, implementing strategic changes, and maximizing efficiency.

  • Identify areas of underperformance and analyze root causes

  • Implement strategic changes to improve processes and increase productivity

  • Maximize efficiency by optimizing resources and reducing waste

  • Focus on customer retention and acquisition to drive sales growth

  • Invest in employee training and development to enhance performance

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Q2. How you will increase sales

Ans.

I will increase sales by implementing targeted marketing strategies, optimizing product placement, and providing exceptional customer service.

  • Implement targeted marketing strategies to reach specific customer segments

  • Optimize product placement to increase visibility and encourage impulse purchases

  • Provide exceptional customer service to build loyalty and encourage repeat business

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Q3. Kme of SAP Kowledge

Ans.

Knowledge of SAP is required for this position.

  • Experience with SAP modules such as MM, SD, or FI/CO

  • Ability to create and run reports in SAP

  • Understanding of SAP implementation and customization processes

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Q4. What we do in store operations and how can we grow our sale?

Ans.

In store operations, we focus on optimizing processes, managing inventory, providing excellent customer service, and maximizing sales.

  • Implement efficient inventory management practices to ensure products are always in stock

  • Train staff to deliver exceptional customer service to increase customer satisfaction and loyalty

  • Analyze sales data to identify trends and opportunities for growth

  • Create engaging promotions and marketing campaigns to attract new customers and increase sales...read more

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Q5. What is difference between sales and marketing?

Ans.

Sales is the process of selling products or services, while marketing is the process of creating demand for those products or services.

  • Sales involves direct interaction with customers to close deals, while marketing involves creating brand awareness and generating leads.

  • Sales is focused on short-term goals, while marketing is focused on long-term goals.

  • Sales is a subset of marketing, as it is a part of the overall process of promoting and selling products or services.

  • Examples...read more

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Q6. Hwo to improve the no

Ans.

To improve the no, focus on training, communication, and process optimization.

  • Provide regular training sessions for employees to enhance their skills and knowledge.

  • Implement effective communication strategies to ensure clear instructions and feedback.

  • Optimize processes to streamline operations and reduce errors.

  • Utilize technology to track performance and identify areas for improvement.

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Q7. KPI Calculations KPI formula

Ans.

Key Performance Indicators (KPIs) are calculated using specific formulas to measure the success of a service manager's performance.

  • KPIs are calculated by dividing the actual performance by the target performance and multiplying by 100.

  • For example, if the target number of service calls is 100 and the actual number of service calls is 90, the KPI would be (90/100) * 100 = 90%.

  • KPI formulas can vary depending on the specific metrics being measured, such as response time, customer...read more

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