Shriram Finance Executive Assistant Interview Questions and Answers

NBFC stands for Non-Banking Financial Company. It operates like a bank but does not hold a banking license.

• NBFCs provide financial services like loans, credit facilities, and investments, but cannot accept demand deposits like banks.

• NBFCs are regulated by the Reserve Bank of India (RBI) in India.

• Difference between bank and NBFC: NBFCs cannot issue checks drawn on itself, and do not form part of the payment and settlement system.

• Banks are allowed to accept demand deposits, whi...read more

Sales is the process of persuading a potential customer to purchase a product or service.

• Understand the customer's needs and preferences

• Highlight the unique features and benefits of the product

• Build rapport and trust with the customer

• Offer discounts or promotions to incentivize purchase

• Provide excellent customer service before and after the sale

During a one-on-one customer interaction, actions can include active listening, asking probing questions, providing personalized solutions, and following up.

• Practice active listening to understand the customer's needs and concerns

• Ask probing questions to gather more information and clarify any uncertainties

• Provide personalized solutions tailored to the customer's specific situation

• Follow up with the customer to ensure their satisfaction and address any further needs

I believe the Finance Sector plays a crucial role in driving economic growth and stability.

• The Finance Sector includes banking, investment, insurance, and other financial services.

• It facilitates the flow of capital, enables businesses to grow, and helps individuals manage their finances.

• Regulations in the Finance Sector are important to ensure transparency and protect consumers.

• Technological advancements like fintech are transforming the Finance Sector.

• Global events and econo...read more

Type of account refers to the classification or category of an account based on its purpose or function.

• Accounts can be classified as asset, liability, equity, revenue, or expense accounts

• Each type of account serves a specific purpose in financial accounting

• For example, a bank account would be classified as an asset account

TDS stands for Tax Deducted at Source, which is a system where tax is deducted by the payer at the time of making payment.

• TDS is applicable on various types of payments such as salary, interest, rent, commission, etc.

• The deducted TDS amount is then deposited with the government on behalf of the recipient.

• TDS rates vary depending on the type of payment and the income tax slab of the recipient.

• TDS certificates like Form 16 and Form 16A are issued to the recipient as proof of ta...read more