How you manage and tackle with strategic kind of customers ?? Will you directly meet them or you will drive your team members to follow up with them ?

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Accepted Answer

I believe in a combination of direct meetings and team follow-ups to effectively manage strategic customers.

I would start by directly meeting with the strategic customers to build a strong relationship and understand their needs and expectations.
I would then delegate follow-up tasks to my team members to ensure consistent communication and support for the customers.
Regular team meetings and updates would be essential to track progress and address any issues that may arise.
In cases where a face-to-face meeting is not possible, I would rely on video calls or phone conversations to maintain a personal connection with the customers.
It's important to adapt my approach based on the preferences and communication style of each individual customer.

How you manage and tackle with strategic kind of customers ?? Will you directly meet them or you will drive your team members to follow up with them ?

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