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SailPoint Technologies Technical Support Engineer Interview Questions and Answers
Updated
14 Feb 2022
SailPoint Technologies Technical Support Engineer Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - Technical
(1 Question)
- Q1. Java Tomcat Questions Troubleshooting Methods Ticketing tool
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Interview Preparation Tips
Interview preparation tips for other job seekers - Please prepare for JAVA, as product is in java
Technical Support Engineer Jobs at SailPoint Technologies
Top trending discussions
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Career Growth
2w (edited)
a data analyst
Which way
Passout 2018-Electrical Engineer.
July 2018 - Jan 2021 Prepared for Govt jobs.
Jan 2021-Mar 2024, small size company, 3.2 yoe as Data analyst. EXCEL Nly.
April 2024 - July 2024, internship-Sales Associate. Excel, powerbi, sql.
August 2024 - Jan 2025-Got skills for business analyst from Microsoft-LinkedIn Program.
1 Feb 2025 - purchase manager in small electrical contracting company - Prepare Purchase order, negotiations,Vendor Management.
My Skills: Sql, Python, Advance Excel, Jira, UML, BRD, Power Bi.
How long should I stay here.
Is My current experience is helping in my journey.
Should I look for certification in ERP Softwares, as I am looking for a jobs in Gulf and as well.
Where 2 go.
Kindly reply with solutions, Carrer Roadmap, and current market conditions.
How can I use my data analyst experience in the field of purchase. So that I can have more negotiating power.
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Interview experience
Average
Difficulty level
Easy
Process Duration
-
Result
No response
I was interviewed in Sep 2024.
Round 1 - One-on-one
(5 Questions)
- Q1. Tell me about yourself which is not on resume
- Q2. Scenario based questions for customer interaction knowledge check eg how to handle difficult customer,critical users etc
- Q3. Basics of troubleshooting tools
- Q4. As it was just for checking learning agility,asked me about me learing experience in previous company,certifications,how to prioritize issues incase of multiple sev1 issues
- Q5. Have you handles sev1/sev2 all at once,how did you interacted
- Ans.
Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.
Prioritized tasks based on severity and impact on users
Communicated with stakeholders to provide updates and manage expectations
Coordinated with other team members to resolve issues efficiently
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident,stay calm,learn about company before appearing and prepare well according to JD provided
SailPoint Technologies Interview FAQs
How many rounds are there in SailPoint Technologies Technical Support Engineer interview?
SailPoint Technologies interview process usually has 2 rounds. The most common rounds in the SailPoint Technologies interview process are Resume Shortlist and Technical.
How to prepare for SailPoint Technologies Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SailPoint Technologies. The most common topics and skills that interviewers at SailPoint Technologies expect are Oracle, XML, Javascript, Linux and MySQL.
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