What is ROQ?

Question

What is ROQ?

Accepted Answer

ROQ stands for Return on Quality. It is a metric used to measure the effectiveness of quality control processes.

ROQ is a way to measure the value of quality control efforts in terms of cost savings and customer satisfaction.
It takes into account the cost of quality control measures and compares it to the savings generated by preventing defects or errors.
For example, if a company spends $10,000 on quality control measures and saves $50,000 in prevented defects, the ROQ would be 5.
ROQ can be used in any industry that has quality control processes, including healthcare, manufacturing, and software development.