how can we full fill and understand the customers need .How to reduce rejection and rework .

Question

Accepted Answer

To understand customer needs, we can use surveys, feedback, and data analysis. To reduce rejection and rework, we can implement quality control measures and continuous improvement processes.

Conduct surveys and gather feedback from customers to understand their needs and expectations
Analyze data on customer complaints and product defects to identify areas for improvement
Implement quality control measures such as inspections and testing to catch defects before they reach the customer
Establish continuous improvement processes to address root causes of defects and prevent them from recurring
Train employees on quality standards and best practices to ensure consistent quality
Collaborate with suppliers to ensure they meet quality standards and provide high-quality materials
Regularly review and update quality processes to ensure they remain effective

how can we full fill and understand the customers need .How to reduce rejection and rework .

Popular interview questions of Quality Assurance Engineer

Top HR questions asked in Roop Automotives Quality Assurance Engineer