If a complaint is registered by the customer, how much time will you take for resolution?

Question

Accepted Answer

The time taken to resolve a customer complaint varies depending on the complexity of the issue and the resources available.

Assess the nature and severity of the complaint to determine the level of urgency
Communicate with the customer to gather all relevant information and understand their concerns
Investigate the root cause of the complaint and identify potential solutions
Collaborate with cross-functional teams to implement the resolution in a timely manner
Follow up with the customer to ensure their satisfaction and prevent future issues