Rivigo Team Manager Interview Questions and Answers

SLA stands for Service Level Agreement, a contract between a service provider and a customer outlining the level of service expected.

• SLA defines the level of service a customer can expect from a service provider.

• It includes metrics like response time, resolution time, uptime, and availability.

• Failure to meet SLA commitments may result in penalties or compensation.

• SLAs are common in IT services, customer support, and ou

The end-to-end process of operations in Flipkart warehouse involves receiving products from fulfillment centers, storing them, and preparing them for shipment to sorting centers.

• Receiving products from fulfillment centers

• Sorting and storing products in the warehouse

• Picking and packing products for outbound shipment to sorting centers

• Loading products onto trucks for transportation to sorting centers

Inventory management involves overseeing the flow of goods from manufacturers to warehouses to retailers, while reverse logistics deals with the return of goods from customers back to the manufacturer or retailer.

• Inventory management focuses on optimizing the flow of goods to ensure efficient supply chain operations.

• It involves forecasting demand, ordering and replenishing stock, and monitoring inventory levels.

• Reverse...read more

A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.

• Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

• They often come with a credit limit, which is the maximum amount the cardholder can borrow.

• Interest is charged on the outstanding balance if not paid in full by the du...read more

PaisaBazaar is a financial marketplace in India that offers comparison and application services for loans, credit cards, and insurance.

• Provides comparison services for various financial products like loans, credit cards, and insurance

• Allows users to apply for financial products through their platform

• Offers personalized recommendations based on user's financial profile

• Helps users make informed decisions by providing det...read more