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RELX Group Client Service Associate Interview Questions and Answers
RELX Group Client Service Associate Interview Experiences
1 interview found
Anonymous
(1 Question)
- Q1. What kind of experiences do you carry
- Ans.
I have diverse experiences in customer service, problem-solving, and communication.
Worked in retail for 2 years, assisting customers with product inquiries and purchases
Volunteered at a local charity, organizing events and communicating with donors
Interned at a marketing firm, handling client inquiries and resolving issues
(1 Question)
- Q1. What kind of experience do you carry
- Ans.
I have over 5 years of experience in client service roles, including managing client accounts and resolving issues.
Managed client accounts and ensured their satisfaction
Resolved client issues in a timely and efficient manner
Communicated effectively with clients to understand their needs and provide solutions
Collaborated with internal teams to address client concerns and improve overall service quality
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I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduction part reasoning aptitude and technical round related to pharma.
Interview Preparation Tips
ashish kukreti
(2 Questions)
- Q1. Question were asked about profile?
- Q2. Why do you want to join this organization ?
- Ans.
I want to join this organization because of its strong reputation in the industry and its commitment to innovation and growth.
Strong reputation in the industry
Commitment to innovation and growth
Opportunities for career advancement
Positive company culture
Alignment with my values and career goals
Interview Questionnaire
1 Question
- Q1. Basic Accounts related questions
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. I want to improve my skills
- Q2. I want to reduce my income
I appeared for an interview before Jun 2016.
Interview Questionnaire
6 Questions
- Q1. What is a bond? What are different types of bonds?
- Ans.
A bond is a debt security that represents a loan made by an investor to a borrower.
Bonds are issued by governments, municipalities, and corporations.
They are used to raise capital and finance projects.
Different types of bonds include government bonds, corporate bonds, municipal bonds, and convertible bonds.
Government bonds are issued by national governments and are considered low-risk.
Corporate bonds are issued by comp...
- Q2. Tell us something about your specialisation subjects of BBA
- Ans.
My specialisation subjects in BBA include marketing, finance, human resource management, and operations management.
Marketing involves understanding consumer behavior and creating strategies to promote products or services.
Finance focuses on managing funds, investments, and financial planning.
Human resource management deals with recruiting, training, and managing employees.
Operations management involves overseeing produ...
- Q3. Which is your favourite subject? Describe about it
- Ans.
My favorite subject is history because I enjoy learning about past events and how they have shaped the world we live in today.
I find studying different time periods and cultures fascinating
I enjoy analyzing historical documents and artifacts
I like understanding how historical events have influenced current societies and politics
- Q4. Are you comfortable in night shifts
- Ans.
Yes, I am comfortable with night shifts as I have prior experience working in night shifts.
I have previous experience working night shifts in my previous job.
I am able to adjust my sleep schedule to accommodate night shifts.
I understand the importance of being alert and focused during night shifts.
I am willing to work night shifts if required for the role.
- Q5. What are your hobbies
- Ans.
My hobbies include hiking, painting, and playing the guitar.
Hiking: I enjoy exploring nature trails and challenging myself physically.
Painting: I find relaxation and creativity in expressing myself through art.
Playing the guitar: I love learning new songs and improving my musical skills.
- Q6. Where do your parents and siblings work
- Ans.
My parents work in education and my siblings work in finance and healthcare.
Parents work in education
Siblings work in finance and healthcare
Interview Preparation Tips
Experience: In this round there was an online test which had objective and subjective questions regarding the mentioned sections.
Duration: 1 hour
Total Questions: 30
Round: Technical Interview
Experience: The interviewer asked such questions about my graduation subjects and a little about how familiar I am of the work the company deals in.
Round: HR Interview
Experience: This round had the HR person ask general questions about my hobbies and about my family background and also told me about the company, its culture and the salary structure
College Name: Maharaja Surajmal Institute Of Technology
I applied via Walk-in and was interviewed in Feb 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What you used to work
- Q2. Are you ready for this job
- Q3. How much money do you want
Interview Preparation Tips
I appeared for an interview before Jan 2021.
Interview Questionnaire
1 Question
- Q1. Why we hire you and what will the contributions you give the Company after selecting.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.
(1 Question)
- Q1. What is your job roles and responsibilities
- Ans. I am working as Associate for US Mortgage company, need to do documents classifications, categories it.
Interview Preparation Tips
- US Mortgage
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. Explan PV Ratio and difference between accrual and prepaid expense.
- Ans.
PV ratio is the ratio of contribution to sales. Accrual expenses are recognized but not yet paid, while prepaid expenses are paid but not yet recognized.
PV ratio is calculated by dividing contribution by sales.
It helps in determining the break-even point and the impact of changes in sales volume on profit.
Accrual expenses are expenses that have been incurred but not yet paid, such as salaries or interest.
Prepaid expens...
(1 Question)
- Q1. Journal entries related to sales return and accounts payable.
Interview Preparation Tips
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RELX Group Client Service Associate Interview Process
based on 1 interview
Interview experience
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