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RELX Group

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RELX Group Client Service Associate Interview Questions and Answers

Updated 23 Dec 2024

RELX Group Client Service Associate Interview Experiences

1 interview found

Client Service Associate Interview Questions & Answers

user image Anonymous

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What kind of experiences do you carry
  • Ans. 

    I have diverse experiences in customer service, problem-solving, and communication.

    • Worked in retail for 2 years, assisting customers with product inquiries and purchases

    • Volunteered at a local charity, organizing events and communicating with donors

    • Interned at a marketing firm, handling client inquiries and resolving issues

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. What kind of experience do you carry
  • Ans. 

    I have over 5 years of experience in client service roles, including managing client accounts and resolving issues.

    • Managed client accounts and ensured their satisfaction

    • Resolved client issues in a timely and efficient manner

    • Communicated effectively with clients to understand their needs and provide solutions

    • Collaborated with internal teams to address client concerns and improve overall service quality

    • Answered by AI
    Add your answer

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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Access Healthcare user image Anonymous

posted on 10 Jan 2022

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

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  • Q2. Describe new mdm table
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    The new MDM table is designed to store master data related to customers, products, and suppliers.

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  • Q3. What is the difference between GC and GE modifier
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  • Q4. What is meant by independent historian
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    An independent historian is a historian who is not affiliated with any institution or organization.

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    • Answered by AI
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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on MDM table 2021 for out patient EM coding

Skills evaluated in this interview

Senior Client Partner Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 20 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Why did you leave the previous company and why you want to join Accesshealthcare. How many years will you work with us and in case of pressure can you over come.
  • Ans. Never say any bad comments about previous company and don't say like because accesshealthcare give good salary I want to join, don't go after money. Just tell that Accesshealthcare is a good and growing company and my friends are working there they suggested me to join accesshealthcare...Be careful they will ask again and same question two three times if you change your answer you are gone.
    • Answered Anonymously
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  • Q2. Base on Medical Billing know they will ask you only like two denials. Most question asked is Authorization denial, Denied for timely filing, denied for duplicate.
    • Add your answer

Senior Client Partner Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 21 Jan 2022

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

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    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm u can crack it easily

Client Partner Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 21 Nov 2021

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About denial and denial denario managements
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Interview Preparation Tips

Interview preparation tips for other job seekers - Have complete knowledge all denial scenarios

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Access Healthcare user image Anonymous

posted on 1 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. What is Journal Entry of Interest, Depreciation, 2. Tell me Reconciliations Statements 3. R2R, P2P
  • Ans. 

    Journal Entry is a record of financial transactions. Depreciation is the decrease in value of an asset over time. Reconciliation Statements are used to compare financial records. R2R and P2P are accounting processes.

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Senior Client Partner Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 6 Dec 2021

I was interviewed in Jun 2021.

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Interview preparation tips for other job seekers - Nothing to worry about the interview it is simple & quick... denial code also have been asked

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Access Healthcare user image Anonymous

posted on 23 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

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Interview Preparation Tips

Interview preparation tips for other job seekers - You should have enough confidence to talk with interviewer, knowledge of process is important but it's okay if an answer is wrong, the important Thing is you attempt the questions, your body language, if you don't know the answer simply say I don't know.. Don't give every answer wrong.. Maintain eye contact..

Senior Client Partner Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 20 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction at the beginning and later about the domain, mostly on denials like what kind of denial I have worked frequently, and my knowledge in medical billing and RCM
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident in the answer you know and make

Senior Client Partner Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 30 Jan 2020

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Demonstrate your work profile
    • Add your answer
  • Q2. System Automation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Naukari give me best Opportunity to grow my Experience
Go to proper atirneess with grooming , and prepare as on your resume profile
More about working at RELX Group

RELX Group Interview FAQs

How many rounds are there in RELX Group Client Service Associate interview?
RELX Group interview process usually has 2 rounds. The most common rounds in the RELX Group interview process are One-on-one Round.

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