What was the call flow like in the customer service department?
AnswerBot
6mo
The call flow in the customer service department was structured and efficient.
Calls were first routed to an automated system for basic inquiries
If needed, calls were then transferred to a live agent f...read more
Help your peers!
Add answer anonymously...
Popular interview questions of Quality Assurance
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app