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10+ Prochant Interview Questions and Answers

Updated 15 Jan 2025

Q1. Do you have any technical certifications? How many programming languages do you know? What are the different types of OS you are comfortable working with? What is the extent of your technical expertise?

Ans.

Yes, I have technical certifications and expertise in multiple programming languages and operating systems.

  • I have certifications in ITIL and CompTIA A+.

  • I am proficient in programming languages such as Java, Python, and SQL.

  • I am comfortable working with various operating systems including Windows, Linux, and macOS.

  • My technical expertise includes network troubleshooting, database management, and software development.

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Q2. EXPLAIN RCM CYCLE - RCM process

Ans.

RCM cycle is a process that involves identifying, analyzing, and managing risks to optimize business performance.

  • RCM stands for Risk and Compliance Management.

  • The RCM cycle consists of several steps including risk identification, risk assessment, risk mitigation, and risk monitoring.

  • During risk identification, potential risks are identified and categorized.

  • Risk assessment involves analyzing the likelihood and impact of each identified risk.

  • Risk mitigation focuses on developin...read more

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Q3. How many programming languages do you know?

Ans.

I am proficient in 5 programming languages including Java, Python, C++, JavaScript, and SQL.

  • Java

  • Python

  • C++

  • JavaScript

  • SQL

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Q4. Daily routine in my previous officd

Ans.

My daily routine involved handling customer queries, processing orders and maintaining records.

  • Checked emails and responded to customer queries

  • Processed orders and ensured timely delivery

  • Maintained records of orders and customer interactions

  • Attended team meetings to discuss progress and challenges

  • Assisted team members with their tasks when required

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Q5. Say something nearly 5 mins to see your communication.

Ans.

I will talk about my passion for helping others and how it drives me to excel in my work as a Non Voice Process Associate.

  • Discussing my background in customer service and how it has prepared me for this role

  • Explaining my strong communication skills and ability to work well in a team

  • Sharing examples of times when I have successfully resolved customer issues

  • Talking about my dedication to providing excellent service and exceeding expectations

  • Highlighting my attention to detail a...read more

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Q6. What do you know about us medical billing?

Ans.

Medical billing involves the process of submitting and following up on claims with health insurance companies in order to receive payment for services provided by a healthcare provider.

  • Medical billing is the process of submitting and following up on claims with health insurance companies.

  • It involves translating medical procedures into billing codes.

  • Medical billers ensure that healthcare providers are reimbursed for their services.

  • They also handle patient billing inquiries and...read more

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Q7. Why you choose medical billing field?

Ans.

I chose the medical billing field because of my interest in healthcare and desire to work in a stable and growing industry.

  • Interest in healthcare industry

  • Stable and growing industry

  • Opportunity to work in a specialized field

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Q8. What is medical billing?

Ans.

Medical billing is the process of submitting and following up on claims with health insurance companies in order to receive payment for medical services rendered.

  • It involves creating and submitting claims to insurance companies for reimbursement.

  • It includes verifying patient information, coding diagnoses and procedures, and calculating charges.

  • Medical billing also involves handling denials and appeals, and ensuring compliance with billing regulations.

  • Examples of medical billi...read more

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Q9. TFL LIMIT MAXIMUM BENEFITS AUTH

Ans.

TFL LIMIT refers to the maximum benefits authorized for a specific account process executive.

  • TFL LIMIT is the maximum amount of benefits that can be provided to a customer or client.

  • It is important for the account process executive to be aware of the TFL LIMIT in order to ensure compliance with company policies and regulations.

  • Examples of TFL LIMITs could include daily withdrawal limits on a debit card or maximum reimbursement amounts for expenses.

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Q10. Common Reason for Claim Denials

Ans.

Incomplete or inaccurate information, lack of pre-authorization, coding errors, non-covered services, duplicate claims

  • Incomplete or inaccurate information provided on the claim form

  • Lack of pre-authorization for the services rendered

  • Coding errors in the submitted claim

  • Services not covered under the patient's insurance plan

  • Duplicate claims submitted for the same service

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Q11. What do you know about medical billing

Ans.

Medical billing involves submitting and following up on claims with health insurance companies in order to receive payment for services provided by a healthcare provider.

  • Medical billing involves translating healthcare services into billing codes for insurance reimbursement

  • It requires knowledge of medical coding systems such as ICD-10 and CPT

  • Understanding of insurance policies, claim submission processes, and reimbursement procedures is essential

  • Medical billers often work clos...read more

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Q12. What is about medical billing

Ans.

Medical billing involves the process of submitting and following up on claims with health insurance companies.

  • Medical billing is the process of submitting and following up on claims with health insurance companies.

  • It involves translating medical procedures into billing codes for reimbursement.

  • Accuracy and attention to detail are crucial in medical billing to ensure proper payment and compliance with regulations.

  • Examples of medical billing software include Epic, Cerner, and Me...read more

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