How to resolve customer complaints
AnswerBot
7mo
Listen to the customer, empathize with their situation, offer a solution, follow up to ensure satisfaction.
Listen actively to the customer's complaint without interrupting.
Empathize with the customer'...read more
Sanjay Thakkar
author
1y
Customer complaint can be resolved step by step like case study, root cause analysis, corrective action, preventive action, submission of 8D report.
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Precimeasure Controls Technical Product Manager Interview Questions
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