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Create a KPI to track customer satisfaction.
Define the metrics to measure customer satisfaction, such as Net Promoter Score (NPS) or Customer Satisfaction Score (CSAT).
Set a target for the KPI based on industry benchmarks or company goals.
Collect feedback from customers through surveys, social media, or customer support interactions.
Analyze the data to identify trends and areas for improvement.
Regularly report on the K...
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I applied via Referral and was interviewed in Mar 2020. There were 5 interview rounds.
Implemented data-driven strategies to increase revenue by 15% in previous company.
Developed predictive models to optimize pricing strategies
Identified key customer segments for targeted marketing campaigns
Automated data collection and analysis processes for efficiency
Collaborated with cross-functional teams to implement data-driven decisions
I applied via Referral and was interviewed in Nov 2019. There were 5 interview rounds.
Implemented a machine learning model to predict customer churn using advanced algorithms
Developed a predictive model using logistic regression, random forest, and gradient boosting
Utilized feature engineering techniques to improve model performance
Integrated the model into the company's CRM system for real-time predictions
I applied via LinkedIn and was interviewed before Jan 2024. There were 2 interview rounds.
They asked a guesstimate case question. The question was, If you are the manager of McDonalds, where would you place it in the international chennai airport (Arrival or departure).
What will be the yearly revenue McDonalds if all items are priced at Rs.100.
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
A list of behavior questions were shared to be filled.
I applied via Referral and was interviewed before Oct 2023. There were 3 interview rounds.
SQL Based Test - Joins, Order of Execution
Case study on how you would place a shop outlet in an airport?
I applied via Approached by Company and was interviewed before Sep 2021. There were 3 interview rounds.
I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.
Assessment of strength in Excel and Google sheets
They conducted aptitude test in the last round questions like quantz and logical
I applied via Indeed and was interviewed in Dec 2024. There were 4 interview rounds.
It was a great session that taught me many overlapping concepts and helped upgrade my skills.
It was a great session; I discovered my potential skills as well as the areas where I need improvement.
It was a highly interactive session characterized by a friendly conversation, which greatly assisted me in progressing to subsequent rounds.
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