20+ Stock Holding Corporation of India Interview Questions and Answers

A.C service involves installation, maintenance, and repair of air conditioning systems.

• A.C service includes installation of new air conditioning units in homes, offices, and other buildings.

• Maintenance tasks may involve cleaning filters, checking refrigerant levels, and inspecting for any leaks or malfunctions.

• Repair work may include fixing broken parts, replacing faulty components, and troubleshooting electrical issues.

• Technicians must be knowledgeable about different types ...read more

Yes, I have experience in servicing and repairing PCBs for air conditioners.

• I have experience in diagnosing and repairing faulty PCBs in air conditioners.

• I am familiar with common issues that can occur with PCBs in air conditioners, such as short circuits or component failures.

• I have successfully repaired PCBs for various air conditioner models, ensuring proper functioning of the unit.

• I am skilled in soldering and replacing components on PCBs to fix any issues.

• I always follow...read more

Yes, I can handle the injection moulding machine.

• I have experience operating injection moulding machines.

• I am familiar with the safety protocols and procedures for operating the machine.

• I can troubleshoot common issues that may arise during operation.

• I have a good understanding of the different settings and controls of the machine.

• I can efficiently set up and adjust the machine for different moulding tasks.

I provide desktop support and troubleshooting for hardware, software, and network issues.

• Assist users with hardware and software issues

• Troubleshoot network connectivity problems

• Install and configure software applications

• Resolve printer and scanner issues

• Provide remote support using remote desktop tools

Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

• Customer service is about understanding and meeting the needs of customers

• It involves effective communication and active listening skills

• Customer service representatives should be knowledgeable about the products or services they are supporting

• Problem-solving and conflict resolution skills are essential in customer service

• Providing prompt a...read more

Yes, PPS material stands for Polyphenylene Sulfide, a high-performance thermoplastic polymer.

• PPS material has excellent chemical resistance and high temperature resistance.

• It is commonly used in automotive and electrical industries for parts such as connectors, pumps, and sensors.

• PPS material is also used in the production of filter bags for industrial applications.

• It has a low coefficient of thermal expansion and is highly resistant to creep deformation.

• PPS material is known...read more

Open secondary winding in potential transformer causes high voltage in secondary circuit.

• Secondary voltage increases to dangerous levels

• May cause insulation failure

• Can damage equipment connected to secondary circuit

• Can be prevented by using protective devices like fuses and circuit breakers

We manufacture custom parts for various industries including automotive, aerospace, and medical.

• Custom parts made for automotive, aerospace, and medical industries

• Parts made for various clients including manufacturers and suppliers

• Parts made from materials such as steel, aluminum, and titanium

• Parts made using advanced manufacturing techniques such as CNC machining and 3D printing

An AC works by removing heat from the air inside a space and transferring it outside, resulting in cooler air indoors.

• ACs use a refrigeration cycle to cool the air.

• The process involves compressing and expanding a refrigerant gas to absorb and release heat.

• The evaporator coil cools and dehumidifies the air, while the condenser coil releases the heat outside.

• A fan circulates the cooled air back into the room.

• ACs require regular maintenance, such as cleaning filters and checking...read more

A thermocouple is a device used to measure temperature by utilizing the Seebeck effect.

• Consists of two different metals joined together at one end

• Generates a voltage proportional to the temperature difference between the two ends

• Used in various industries such as HVAC, automotive, and aerospace

• Commonly used in temperature controllers and monitoring systems

I have excellent communication and negotiation skills, with a focus on building strong relationships with clients.

• Active listening to understand client needs

• Effective communication to convey product benefits

• Building rapport and trust with clients

• Negotiation to reach mutually beneficial agreements

• Ability to handle objections and provide solutions

• Closing deals and following up with clients

• Adapting to different selling situations and personalities

It depends on the specific vendor being referred to.

• Some vendors may be direct, while others may use intermediaries.

• It's important to clarify which vendor is being discussed.

• Examples of direct vendors include manufacturers and wholesalers.

• Examples of indirect vendors include brokers and distributors.

Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.

• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• Examples of good customer service include being at...read more

A portable smart water bottle that tracks hydration levels and reminds users to drink water.

• Identify target market (athletes, busy professionals, health-conscious individuals)

• Highlight benefits such as improved hydration, customizable reminders, and tracking features

• Utilize social media influencers for promotion

• Offer discounts for pre-orders or referrals

5s is a workplace organization method that aims to improve efficiency and productivity by organizing and standardizing the workplace.

• Sort - separate necessary items from unnecessary ones

• Set in order - arrange necessary items in a logical manner

• Shine - clean and inspect the workplace regularly

• Standardize - establish procedures and guidelines for maintaining the workplace

• Sustain - ensure that the 5s system is maintained and continuously improved

• Example: organizing tools in a to...read more

Panel and compressor work together. If panel is broken, compressor may not function properly.

• Panels control the electrical components of a compressor

• Compressors work by compressing refrigerant gas and circulating it through the system

• If the panel is broken, it may cause electrical issues that prevent the compressor from functioning properly

BPO stands for Business Process Outsourcing.

• BPO involves contracting out specific business processes to a third-party service provider.

• It is commonly used for customer service, technical support, and back-office operations.

• BPO can help companies save costs, improve efficiency, and focus on core business functions.

• Examples of BPO companies include Accenture, IBM, and Infosys.

I handle an average of 50 tickets per day, ranging from password resets to software installations.

• I prioritize tickets based on urgency and impact on business operations.

• I ensure timely resolution of tickets and provide regular updates to users.

• I maintain accurate records of all tickets and resolutions.

• I collaborate with other IT teams to resolve complex issues.

• Examples of tickets I handle include: password resets, software installations, network connectivity issues, printer ...read more

I can see a wide range of products that are relevant to the service industry.

• Cleaning equipment and supplies

• Food service equipment

• HVAC systems

• Security systems

• Office equipment and supplies