Explain about P2P and O2C processes

Question

Accepted Answer

P2P (Procure-to-Pay) and O2C (Order-to-Cash) are two important processes in business operations.

P2P involves the steps from requisitioning goods/services to making payment for them.
O2C involves the steps from receiving an order from a customer to receiving payment for the order.
P2P includes activities like purchase requisition, purchase order, goods receipt, invoice verification, and payment processing.
O2C includes activities like order entry, order fulfillment, shipping, invoicing, and payment collection.
Examples of P2P software include SAP Ariba, Coupa, and Oracle Procurement Cloud.
Examples of O2C software include Salesforce, Oracle Order Management, and SAP Sales and Distribution.