Write an email to one of your client who has got angry by repeated delay in project delivery. Consider them as very old client of yours.

Question

Accepted Answer

Email to address client's anger over project delays

Acknowledge the client's frustration and apologize for the delays
Explain the reasons for the delays and assure them of your commitment to resolving the issue
Offer a solution or compensation to make up for the inconvenience caused
Express gratitude for their continued support and loyalty

Accepted Answer

Dear [Customer Name],

I'm so sorry that I gave you an invalid solution to your software malfunction. I take full responsibility for my actions and deeply regret the inconvenience that it must have caused you.

I misunderstood the issue you were having when we were speaking on the phone, and that's why I ended up giving you a solution that was incorrect. That's no excuse, and I apologize for my unguided actions. In the future, I will be sure to ask several questions of my customers to fully understand the situation before offering a solution.

I hope you can forgive me and that we can continue to work together if you have any more support needs.

Let me know if you have any questions, comments, or concerns.

Best,

[Your name]

KHUS REH JO B YE MAIL PADH RHA H

Write an email to one of your client who has got angry by repeated delay in project delivery. Consider them as very old client of yours.

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