RPM International Interview Questions and Answers

MSA is Measurement System Analysis used to assess the quality of a measurement system.

• MSA helps to identify the sources of variation in a measurement system.

• There are two types of MSA: Variable MSA and Attribute MSA.

• Variable data is continuous data that can be measured, while Attribute data is discrete data that can be counted.

• False and Miss rates are defined to calculate the accuracy of a measurement system.

• For example, if a measurement system is used to measure the length o...read more

The 7 QC tools are a set of problem-solving techniques used in quality management. They include Pareto analysis, X-chart and R-chart, why-why analysis, red bin analysis, and root cause analysis.

• Pareto analysis is a technique used to prioritize problems or causes based on their frequency or impact.

• X-chart and R-chart are statistical control charts used to monitor process variation and identify any out-of-control conditions.

• Why-why analysis is a method of repeatedly asking 'why...read more

IATF audit is a quality management system audit for automotive suppliers. It was created to improve quality and reduce waste in the industry.

• IATF stands for International Automotive Task Force

• The audit is based on the ISO 9001 standard and includes additional requirements specific to the automotive industry

• The cause of IATF was to create a globally recognized quality management system for automotive suppliers

• The relationship between IATF and OEM companies is that OEMs require...read more

PPAP stands for Production Part Approval Process. It is a standardized process in the automotive industry to ensure quality of parts.

• PPAP is a set of documents and procedures used to ensure that a supplier's parts meet the customer's requirements and specifications.

• There are five levels of PPAP documentation, with each level requiring more extensive testing and documentation.

• Some of the documents included in a PPAP submission are: control plan, FMEA, dimensional results, mate...read more

Occurrence FMEA is used to identify and prioritize potential failure modes based on their frequency of occurrence.

• Occurrence FMEA helps in identifying potential failure modes that occur frequently and prioritizing them for corrective action.

• It helps in reducing the risk of failure and improving product quality.

• CAPA (Corrective and Preventive Action) is a process used to identify, investigate, and correct problems that arise in a product or process.

• Customer relations are impro...read more

TPM is a maintenance strategy to maximize equipment effectiveness. OEE measures production efficiency. CTCQ, IPQC, and CSR are quality control measures.

• TPM stands for Total Productive Maintenance and is a strategy to ensure equipment is always available and operating at maximum efficiency.

• OEE stands for Overall Equipment Effectiveness and is a measure of how efficiently equipment is being used in production.

• CTCQ stands for Critical to Customer Quality and is a measure of how ...read more

SPC stands for Statistical Process Control. CP, CPK, PP, and PPK are statistical indices used to measure process capability.

• SPC is a method used to monitor and control processes to ensure they are within acceptable limits.

• CP (Process Capability) is a measure of how well a process meets specifications.

• CPK (Process Capability Index) is a more robust measure that takes into account both the process mean and variability.

• PP (Process Performance) measures how well a process is perf...read more