Melorra AM - Finance & Accounts Interview Questions and Answers

Multiple choice questions

Coding round consists of 2 questions

Q1. About yourself and behavioral questions
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Q1. General Previous Assignment, Achievement, Task Handle etc...
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Q1. About company, Product knowledge, Handling of issues, Staff management, Time management, Value of growth....etc
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Q1. What experience do you have in Jewellery or Retail Sales?
Ans. 
I have extensive experience in both jewellery and retail sales.
• I have worked as a sales associate at a high-end jewellery store for 5 years.

• During my time there, I consistently exceeded sales targets and received positive customer feedback.

• I have a deep understanding of different types of jewellery and gemstones, which allows me to provide expert advice to customers.

• I have also managed a retail store for 2 years, where...read more
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Q2. What challenges did you face in your last company & how did you overcome them?
Ans. 
I faced challenges in managing inventory and improving customer satisfaction.
• Managing inventory: I implemented a new inventory management system to track stock levels and streamline ordering processes.

• Improving customer satisfaction: I conducted regular customer feedback surveys and used the feedback to make necessary improvements in store operations and customer service.

• Training and development: I faced challenges in ...read more
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Q3. Share an instance where you or your team made customer delight?
Ans. 
I once organized a surprise birthday party for a loyal customer, which greatly delighted her.
• Organized a surprise birthday party for a loyal customer

• Coordinated with the team to decorate the store and prepare a cake

• Invited the customer's friends and family to join the celebration

• Provided personalized gifts and discounts as a token of appreciation
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Q1. Why do you want to Associate with Caratlane Store as a Manager?
Ans. 
I want to associate with Caratlane Store as a Manager because of its strong reputation, growth opportunities, and commitment to customer satisfaction.
• Caratlane Store has a strong reputation in the jewelry industry for its high-quality products and excellent customer service.

• I am impressed by the company's commitment to innovation and staying ahead of industry trends.

• Caratlane Store offers great growth opportunities for...read more
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Q2. How long would like to associate with us?
Ans. 
I would like to associate with the company for a long-term commitment.
• I am looking for stability and growth opportunities in my career.

• I believe in building strong relationships with the team and the company.

• I am committed to achieving long-term success for the store and the company.

• I am excited about the company's vision and want to contribute to its success.
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Q1. About experience
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Q2. Relevant about our experience
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Q1. With business partner
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Q2. About capabilities and handling team analysis
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Q1. Previous company experience and KRA
Ans. 
I have 5 years of experience as a Store Manager at XYZ Company. My key result areas included inventory management, staff training, and customer service.
• Managed inventory levels to ensure products were always in stock

• Trained and supervised a team of 10 employees to provide excellent customer service

• Implemented new sales strategies that increased revenue by 15%
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Q1. Question about previous experience and family back ground
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Q1. Why do you want to join Bluestone,
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Q2. What would you do if are given a newly opened store.
Ans. 
I would start by assessing the store's needs and creating a plan to meet those needs.
• Assess the store's inventory and order necessary items

• Hire and train staff

• Create a marketing plan to attract customers

• Establish relationships with local businesses and organizations

• Ensure the store is clean and organized

• Monitor sales and adjust strategies as needed
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Q3. Why do you want to switch
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Q1. Can you brief me about yourself
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Q2. Same question from above interview
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Q1. Tell me about yourself
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Q2. Why do you want to join bluestone
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Q3. What will be the first thing you will do when you are given a store.
Ans. 
The first thing I will do is assess the store's current performance and identify areas for improvement.
• Conduct a thorough inventory check

• Analyze sales data and customer feedback

• Evaluate the store's layout and merchandising

• Assess the performance of current staff and identify training needs

• Develop a plan for improving store performance
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Q1. Personality check, energy check
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Q2. Communication check, background check
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Q1. About experience and business developments
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Q1. Business analysis and KPI discussion, competency questions
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Q1. Taken by the regional head
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Q1. Taken by the country head
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