How to approach a customer if he is upset with the service

AnswerBot
1y

Approach the upset customer with empathy and a willingness to resolve their issue.

  • Listen actively to the customer's concerns without interrupting

  • Apologize for any inconvenience caused and acknowledge ...read more

Anonymous
3y

Ask him/her the reason of upset for their service and gave him/her another opportunity in the service.

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Mahindra & Mahindra Computer Operator/Data Entry Operator Interview Questions
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