If an agent is not performing well in the team, how do you approach to improve the agent's performance?
Anonymous
4y
Ask the interviewer in which parameter the agent is not performing? Is it CSAT or Availability or First Call Fix? Then answer accordingly.
Help your peers!
Add answer anonymously...
Popular interview questions of Team Leader (Technical)
Top HR questions asked in LTIMindtree Team Leader (Technical)
>
LTIMindtree Team Leader (Technical) Interview Questions
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app