Current CTC and whole job description

Question

Accepted Answer

I am currently earning INR 10 lakhs per annum as a Manager Customer Service Operations.

My current job involves managing a team of customer service representatives and ensuring customer satisfaction.
I am responsible for developing and implementing strategies to improve customer service operations.
I also handle customer complaints and resolve issues to maintain a positive customer experience.
I work closely with other departments such as sales and marketing to ensure a seamless customer journey.
Additionally, I am responsible for training and coaching my team to improve their performance.
I have been in this role for the past 3 years and have consistently exceeded performance targets.