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Client Servicing Executive
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LanceSoft Client Servicing Executive Interview Questions and Answers

Updated 5 Feb 2024

Q1. How can we check the quantity and quantity

Ans.

To check the quantity and quality, one can use various methods such as inspections, sampling, testing, and monitoring.

  • Perform inspections to visually assess the quantity and quality of the product or service.

  • Conduct sampling by selecting a representative sample from the total quantity and evaluating its quality.

  • Perform testing using appropriate techniques and equipment to measure the quality of the product or service.

  • Implement monitoring systems to continuously assess the qua...read more

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Q2. How can calculate rows and columns

Ans.

To calculate rows and columns, count the number of rows and columns in a table or matrix.

  • Count the number of rows by counting the horizontal lines in the table or matrix.

  • Count the number of columns by counting the vertical lines in the table or matrix.

  • Ensure that each row has the same number of columns for accurate calculation.

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Q3. How can we check laptop speed.

Ans.

Laptop speed can be checked by analyzing its hardware specifications and running performance tests.

  • Check the processor speed and number of cores.

  • Inspect the amount of RAM installed.

  • Examine the storage type and capacity.

  • Run benchmark tests to measure performance.

  • Monitor the laptop's temperature during heavy usage.

  • Consider the operating system and software optimization.

  • Compare the laptop's performance with similar models.

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Q4. What is screen sharing

Ans.

Screen sharing is the process of sharing your computer screen with others remotely, allowing them to view and interact with your screen in real-time.

  • Screen sharing enables collaboration and communication between individuals or teams located in different places.

  • It is commonly used in online meetings, webinars, and remote support sessions.

  • Screen sharing can be done through various software applications or platforms, such as Zoom, Microsoft Teams, or Google Meet.

  • During screen sh...read more

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Q5. In xl short cuts and formulas

Ans.

The question is about Excel shortcuts and formulas.

  • Excel shortcuts can help improve efficiency and productivity.

  • Formulas in Excel are used to perform calculations and manipulate data.

  • Some commonly used Excel shortcuts include Ctrl+C for copy, Ctrl+V for paste, and Ctrl+S for save.

  • Examples of Excel formulas include SUM for adding up numbers, IF for conditional statements, and VLOOKUP for searching and retrieving data.

  • Knowing Excel shortcuts and formulas can be beneficial in va...read more

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Q6. In lab top screen sharing

Ans.

Screen sharing in laptop for client servicing

  • Screen sharing allows the client servicing executive to remotely view and control the client's laptop screen

  • It helps in troubleshooting technical issues, providing demonstrations, and offering remote support

  • Screen sharing software like TeamViewer, Zoom, or AnyDesk is commonly used

  • The executive can guide the client by highlighting areas on the screen, sharing files, or taking control of the mouse and keyboard

  • Screen sharing enhances ...read more

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Q7. Whare your are living..

Ans.

I am currently living in New York City.

  • I am living in New York City.

  • I have been residing in New York City for the past two years.

  • New York City is a vibrant and diverse city with a lot of opportunities.

  • Living in New York City has allowed me to experience different cultures and cuisines.

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Interview Process at LanceSoft Client Servicing Executive

based on 2 interviews
Interview experience
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