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Khoros Technical Support Engineer Interview Questions and Answers

Updated 1 Sep 2022

Khoros Technical Support Engineer Interview Experiences

1 interview found

I applied via Instahyre and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some kind of cognitive test. Test was easy but a bit practice is necessary. 40 qstns in 20 mins.
Types of qstns :
1. comparing images and find the odd one.(around 10 qstns).
2. question on ratios.
3. Qstns on pi chart and bar graphs (like what is the percentage of certain portion out of whole).
4. Qstns on average (basic).
Advice: prepare the resources shared by HR.

Round 2 - Technical 

(1 Question)

  • Q1. Questions on Linux, java threads, tomcat servers, basic java, networking, tcp/ip, osi model,smtp.
Round 3 - Technical 

(1 Question)

  • Q1. Techno-managerial round Rapid fire qstns, landed some out of my experience qstns. Again qstns on multithreading, networking, smtp, linux commands, resetting servers?, java threads, dead locks, thread logs...

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and kindly share your interview experience like in this kind of platform, so it would help people who are struggling like you.

Technical Support Engineer Jobs at Khoros

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Interview questions from similar companies

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Java Tomcat Questions Troubleshooting Methods Ticketing tool

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare for JAVA, as product is in java
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response

I was interviewed in Sep 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself which is not on resume
  • Q2. Scenario based questions for customer interaction knowledge check eg how to handle difficult customer,critical users etc
  • Q3. Basics of troubleshooting tools
  • Q4. As it was just for checking learning agility,asked me about me learing experience in previous company,certifications,how to prioritize issues incase of multiple sev1 issues
  • Q5. Have you handles sev1/sev2 all at once,how did you interacted
  • Ans. 

    Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.

    • Prioritized tasks based on severity and impact on users

    • Communicated with stakeholders to provide updates and manage expectations

    • Coordinated with other team members to resolve issues efficiently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,stay calm,learn about company before appearing and prepare well according to JD provided

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Java Tomcat Questions Troubleshooting Methods Ticketing tool

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare for JAVA, as product is in java

Khoros Interview FAQs

How many rounds are there in Khoros Technical Support Engineer interview?
Khoros interview process usually has 3 rounds. The most common rounds in the Khoros interview process are Technical and Aptitude Test.
How to prepare for Khoros Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Khoros. The most common topics and skills that interviewers at Khoros expect are Javascript, Social Media Marketing, Customer Engagement, Data Analytics and HTML.
What are the top questions asked in Khoros Technical Support Engineer interview?

Some of the top questions asked at the Khoros Technical Support Engineer interview -

  1. Techno-managerial round Rapid fire qstns, landed some out of my experience qstn...read more
  2. Questions on Linux, java threads, tomcat servers, basic java, networking, tcp/i...read more

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Khoros Technical Support Engineer Salary
based on 35 salaries
₹7.8 L/yr - ₹16.8 L/yr
149% more than the average Technical Support Engineer Salary in India
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Khoros Technical Support Engineer Reviews and Ratings

based on 4 reviews

4.3/5

Rating in categories

4.3

Skill development

4.0

Work-Life balance

4.7

Salary & Benefits

3.6

Job Security

4.0

Company culture

4.3

Promotions/Appraisal

4.3

Work Satisfaction

Explore 4 Reviews and Ratings
Technical Support Engineer

Bangalore / Bengaluru

2-5 Yrs

Not Disclosed

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