Describe customer service

Question

Accepted Answer

Customer service is the provision of assistance and support to customers before, during, and after a purchase.

Customer service involves actively listening to customers and addressing their concerns or needs.
It requires being knowledgeable about the product or service being offered.
Effective communication skills are essential in customer service.
Providing timely and efficient service is important to ensure customer satisfaction.
Examples of good customer service include resolving a customer's issue in a timely manner, offering personalized recommendations, and going above and beyond to exceed customer expectations.

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