do you have any experience of handle a some problem costomer

Question

Accepted Answer

Yes, I have experience handling difficult customers in my previous role as a Senior Manager Credit.

I have successfully resolved issues with customers who were facing financial difficulties and struggling to make payments.
I have implemented strategies to improve customer satisfaction and retention, even in challenging situations.
I have trained and mentored team members on effective communication and problem-solving techniques to handle difficult customers.
I have utilized negotiation skills to find mutually beneficial solutions for both the customer and the company.
I have maintained a calm and professional demeanor while dealing with irate customers, ensuring their concerns were addressed and resolved.

Accepted Answer

Yes sir     i have a experience of more than five years of handling critical problems of costomers

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