CC&B components brief

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CC&B components brief

CC&B stands for Customer Care and Billing
CC&B is a software solution used by utility companies for managing customer accounts, billing, and revenue management
CC&B consists of various components such as Customer Management, Billing, Payments, and Collections
Customer Management component handles customer information, meter data, and service requests
Billing component generates bills based on usage and tariff rates
Payments component manages customer payments and reconciles them with the bills
Collections component handles debt management and collections activities
CC&B integrates with other systems like metering, CRM, and financial systems
CC&B provides functionalities like meter reading, rate management, and customer service portals

CC&amp;B components brief