1.How will you address the customer
AnswerBot
1y
I will address the customer with respect and empathy, actively listening to their concerns and providing clear and concise solutions.
Greet the customer with a friendly and professional tone
Listen acti...read more
friendlyaloe
1y
works at
I will first greet customer and will listen to the issue user have, will empathise. Start due diligence to get the root cause of the issue and will troubleshoot to fix it.
Rajarshi Bose
1y
I will greet the customer first and verify his name . Being a professional i will acknowledge and show empathy regarding user problem. While giving best and possible resolution i will educate the cust...read more
Add answer anonymously...
Top IBM Technical Support Engineer interview questions & answers
Popular interview questions of Technical Support Engineer
Top HR questions asked in IBM Technical Support Engineer
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app