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Hyundai Motor India Limited Customer Care Executive Interview Questions and Answers

Updated 4 Nov 2023

Hyundai Motor India Limited Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Pratiksha Gharat

posted on 4 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What's about you
    • Add your answer
  • Q2. What is your qualification
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. How many experience this field
    • Add your answer
  • Q2. How many salary expected you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What's about you. work experience. qualification. Other qualification

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Interview Tips & Stories
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an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

BMW user image Anonymous

posted on 3 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed before May 2022.

Round 1 - Technical 

(3 Questions)

  • Q1. I hope BMW is a good
  • Ans. Thare are caring and marketing exilent in BMW company
    • Answered Anonymously
    Add your answer
  • Q2. Bmw car is amazing but value is down in market
    • Add your answer
  • Q3. When I see bmw my heart say amazing 😍🤩...
    • Add your answer

Customer Care Executive Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 10 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you know about RE
    • Add your answer
  • Q2. How will you handle irate cx
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints without interrupting them

    • Empathize with their situation and show understanding

    • Offer a solution to their problem and follow up to ensure their satisfaction

    • Remain calm and professional throughout the interaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please clear as many doubts as you can in interview because after getting selected you get many surprises as well as shock

Customer Care Executive Interview Questions & Answers

Honda Cars user image simran kaur

posted on 9 May 2022

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself?)
    • Add your answer
Round 2 - Assignment 

Basic general knowledge test

Round 3 - One-on-one 

(1 Question)

  • Q1. What are your goals for future ??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - one should very confident and should answer all the Question smarty..Also never try to be fake..

Customer Care Executive Interview Questions & Answers

Honda user image Anonymous

posted on 26 Aug 2017

I was interviewed in Jun 2017.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself
    • View 5 more answers
  • Q2. What are your goals in life
    • View 1 more answer
  • Q3. What you know about shamam motors
  • Ans. 

    Shamam Motors is a renowned automobile company known for its high-quality vehicles and exceptional customer service.

    • Shamam Motors is a well-established automobile company.

    • They are known for producing high-quality vehicles.

    • The company is recognized for its exceptional customer service.

    • Shamam Motors offers a wide range of vehicles including sedans, SUVs, and trucks.

    • They have a strong presence in both domestic and interna...

    • Answered by AI
    Add your answer
  • Q4. 10 more questions
    • Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life
Tips: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life

Skills: Communication
College Name: Mumbai University

Customer Care Manager Interview Questions & Answers

Mahindra Automotives user image Anonymous

posted on 15 Jan 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the function of common rail system in diesel engine
  • Ans. 

    Common rail system is a fuel injection system used in diesel engines to improve fuel efficiency and reduce emissions.

    • The system uses a high-pressure pump to deliver fuel to a common rail that supplies fuel to individual injectors.

    • The fuel is pressurized up to 2000 bar, which allows for more precise fuel injection and better combustion.

    • The system also allows for multiple injections per cycle, which further improves fuel...

    • Answered by AI
    Add your answer
  • Q2. How do you analysis of failed part under warranty
  • Ans. 

    Failed parts under warranty are analyzed by identifying the root cause and determining if it is a manufacturing defect or user error.

    • Collect data on the failed part and the circumstances surrounding its failure

    • Conduct a thorough investigation to identify the root cause of the failure

    • Determine if the failure was due to a manufacturing defect or user error

    • If it was a manufacturing defect, take corrective action to preven...

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Regarding expectations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Completing their target only for number of persons

Customer Service Executive Interview Questions & Answers

Toyota user image Purna Chandra

posted on 20 Jul 2017

Interview Questionnaire 

3 Questions

  • Q1. Education
    • View 1 more answer
  • Q2. Life
    • Add your answer
  • Q3. Family
    • Add your answer

Customer Care Executive Interview Questions & Answers

BMW user image Anonymous

posted on 3 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed before May 2022.

Round 1 - Technical 

(3 Questions)

  • Q1. I hope BMW is a good
  • Ans. Thare are caring and marketing exilent in BMW company
    • Answered Anonymously
    Add your answer
  • Q2. Bmw car is amazing but value is down in market
    • Add your answer
  • Q3. When I see bmw my heart say amazing 😍🤩...
    • Add your answer

Customer Care Executive Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 10 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you know about RE
    • Add your answer
  • Q2. How will you handle irate cx
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints without interrupting them

    • Empathize with their situation and show understanding

    • Offer a solution to their problem and follow up to ensure their satisfaction

    • Remain calm and professional throughout the interaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please clear as many doubts as you can in interview because after getting selected you get many surprises as well as shock

Customer Care Executive Interview Questions & Answers

Honda Cars user image simran kaur

posted on 9 May 2022

I applied via Referral and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself?)
    • Add your answer
Round 2 - Assignment 

Basic general knowledge test

Round 3 - One-on-one 

(1 Question)

  • Q1. What are your goals for future ??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - one should very confident and should answer all the Question smarty..Also never try to be fake..
More about working at Hyundai Motor India Limited

Hyundai Motor India Limited Interview FAQs

How many rounds are there in Hyundai Motor India Limited Customer Care Executive interview?
Hyundai Motor India Limited interview process usually has 3 rounds. The most common rounds in the Hyundai Motor India Limited interview process are One-on-one Round and Resume Shortlist.
How to prepare for Hyundai Motor India Limited Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hyundai Motor India Limited. The most common topics and skills that interviewers at Hyundai Motor India Limited expect are customer care, Automobile, Customer Relationship, Customer Satisfaction and Customer Service.

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Hyundai Motor India Limited Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Hyundai Motor India Limited Customer Care Executive Salary
based on 57 salaries
₹1.1 L/yr - ₹4 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Hyundai Motor India Limited Customer Care Executive Reviews and Ratings

based on 19 reviews

4.8/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.1

Salary

4.4

Job security

4.5

Company culture

4.2

Promotions

4.4

Work satisfaction

Explore 19 Reviews and Ratings
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