Handling the frustrated customer?
AnswerBot
1y
Handling a frustrated customer requires active listening, empathy, and problem-solving skills.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their frustration
Apologiz...read more
sapna Rai
4y
If the customer is irate, let the customer speak,do not interrupt while he speaks, put yourself in his shoes, understand his issue, identify the problem ,apologize for the same and assure him that you...read more
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