How do you handle staff conflict without hampering store sales

Question

Accepted Answer

I address staff conflict through open communication, active listening, and conflict resolution strategies.

Encourage open communication and active listening to understand the root cause of the conflict
Implement conflict resolution strategies such as compromise, collaboration, and negotiation
Provide training and resources to help staff develop conflict resolution skills
Establish clear expectations and consequences for behavior
Monitor and follow up on conflicts to ensure resolution
Maintain a positive and respectful work environment
Example: Two employees have a disagreement over scheduling. I would listen to both sides, identify the issue, and work with them to find a solution that meets the needs of both employees and the store.
Example: If an employee is consistently causing conflict, I would address the behavior through coaching and disciplinary action if necessary.

Accepted Answer

I address staff conflict through open communication, active listening, and conflict resolution strategies.

Encourage open communication and active listening to understand the root cause of the conflict

Implement conflict resolution strategies such as compromise, collaboration, and negotiation

Provide training and resources to help staff develop conflict resolution skills

Establish clear expectations and consequences for behavior

Monitor and follow up on conflicts to ensure resolution

Maintain a positive and respectful work environment

Example: Two employees have a disagreement over scheduling. I would listen to both sides, identify the issue, and work with them to find a solution that meets the needs of both employees and the store.

Example: If an employee is consistently causing conflict, I would address the behavior through coaching and disciplinary action if necessary.

Accepted Answer

Best Answer to How do you Handle conflict ? question on https://youtu.be/FOTKIA1tIVM?si=2OVfP1pH6IUMyV1T

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How do you handle staff conflict without hampering store sales

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