Can you describe a time when you identified a critical business problem through data analysis, and how you used analytics to influence a strategic decision within your organisation? What was the impact of your solution?

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Accepted Answer

I identified a critical business problem through data analysis and used analytics to influence a strategic decision.

Identified a decrease in customer retention rates through data analysis of customer feedback and purchase history
Used predictive analytics to identify key factors contributing to customer churn, such as pricing changes and product availability
Presented findings to senior management and recommended implementing a targeted marketing campaign to retain at-risk customers
The strategic decision led to a 15% increase in customer retention rates and a 10% increase in overall revenue

Can you describe a time when you identified a critical business problem through data analysis, and how you used analytics to influence a strategic decision within your organisation? What was the impact of your solution?

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