Tell something about the situation . where you are stucked with difficult user and it can be lead on high escalation if issue not get resolved.
AnswerBot
1y
Dealing with a difficult user and potential high escalation
Active listening and empathy to understand the user's concerns
Remaining calm and professional to defuse the situation
Offering alternative sol...read more
Sandeep Jadyar
3y
First I'll try to solve the issues by myself...and if it's doesn't get solved I will take some help from someone who knows or have ideas about the user....
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