OTC process stands for Order to Cash process, which involves all the steps from receiving an order to receiving payment. OTC process starts with receiving an order from a customer. It involves order processing, fulfillment, shipping, and invoicing. The final step is receiving payment from the customer. It is a key process in ensuring customer satisfaction and revenue generation. Example: A customer places an order online, the order is processed, the product is shipped, and the customer receives an invoice for payment.

HCLTech Interview Questions: What is otc process

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What is otc process

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OTC process stands for Order to Cash process, which involves all the steps from receiving an order to receiving payment.

OTC process starts with receiving an order from a customer.
It involves order pro...read more

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