What is service now Difference between Request Incidence change etc

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ServiceNow is a cloud-based IT service management platform that helps organizations manage digital workflows.

ServiceNow is used for IT service management, IT operations management, and IT business management
Request: A request is a service request made by a user, such as a request for a new laptop or software installation
Incident: An incident is an unplanned interruption to an IT service or reduction in the quality of an IT service
Change: A change is the addition, modification, or removal of anything that could have an effect on IT services
ServiceNow provides a centralized platform for managing requests, incidents, and changes
ServiceNow also offers features such as asset management, knowledge management, and reporting

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