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I would apologize for the inconvenience and assure the customer that I will do my best to resolve the issue.
Acknowledge the customer's frustration and apologize for the inconvenience.
Listen actively to the customer's concerns and empathize with their situation.
Offer a solution or escalate the issue to a higher authority if necessary.
Thank the customer for bringing the issue to your attention and assure them that you wi...
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posted on 9 Mar 2025
I appeared for an interview in Sep 2024.
I excel in communication and empathy, but I sometimes struggle with time management under pressure.
Strength: Excellent communication skills - I can clearly convey information and actively listen to customer needs.
Example: In my previous role, I resolved a complex issue for a customer by patiently listening and providing step-by-step guidance.
Weakness: Time management - I occasionally find it challenging to prioritize t...
I have over three years of experience in customer support, focusing on resolving issues and enhancing customer satisfaction.
Handled customer inquiries via phone and email, achieving a 95% satisfaction rate.
Resolved complex issues by collaborating with technical teams, reducing resolution time by 30%.
Trained new team members on customer service protocols, improving team efficiency.
Implemented feedback mechanisms to gath...
posted on 19 Feb 2025
Yes, I have completed advanced taxation courses and studies.
I have completed courses in advanced tax planning strategies
I have studied complex tax laws and regulations
I have practical experience in preparing tax returns for high-net-worth individuals and businesses
My strengths include attention to detail, strong analytical skills, and ability to work well under pressure.
Attention to detail: I have a keen eye for spotting errors and ensuring accuracy in financial reports.
Strong analytical skills: I am able to analyze complex financial data and provide valuable insights for decision-making.
Ability to work well under pressure: I thrive in fast-paced environments and can effectively
I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
Yes, KPIs are Key Performance Indicators used to measure the success of a business or individual in achieving their goals.
KPIs are specific metrics used to track progress towards a goal
They can be financial, such as revenue or profit margins, or non-financial, such as customer satisfaction or employee engagement
KPIs should be relevant, measurable, and actionable
Examples of KPIs in retail sales include sales per square ...
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
I manage problems by identifying the root cause, developing a plan, and effectively communicating with the team.
Identify the root cause of the problem
Develop a plan to address the problem
Communicate the plan and expectations to the team
Monitor progress and make necessary adjustments
Provide support and guidance to team members
Evaluate the effectiveness of the solution
I applied via Indeed and was interviewed in Jan 2024. There was 1 interview round.
posted on 7 Sep 2021
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 4 interview rounds.
Store Manager
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