Gfm Retail Customer Support Executive Interview Questions and Answers

Anonymous

posted on 24 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

Round 2 - HR

(2 Questions)

Q1. HR called to check our communication skills and discussed with us other details

Add your answer

Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls

Add your answer

Round 4 - Aptitude Test

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 26 Jun 2022

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

Round 2 - HR

(1 Question)

Q1. What is customer sapoot executive

Ans.

A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve communication through various channels like phone, email, chat, or social media

Answered by AI

Add your answer

Round 3 - Aptitude Test

What is customer sapoot executive

Round 4 - Technical

(1 Question)

Q1. What is customer sapoot executive

Ans.

A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

They handle customer queries and complaints through various channels such as phone, email, or chat.
They ensure customer satisfaction by resolving issues and providing solutions.
They may also provide product or service information, process orders, and handle returns or refunds.
They need to have...

Answered by AI

Add your answer

Round 5 - One-on-one

(1 Question)

Q1. What is customer sapoot executive

Ans.

A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve handling customer calls, emails, or chats
Requires excellent communication and problem-solving skills

Answered by AI

Add your answer

Round 6 - Group Discussion

What is customer sapoot executive

Round 7 - Assignment

What is customer sapoot executive

Round 8 - Case Study

What is customer sapoot executive

Round 9 - Group Discussion

What is customer sapoot executive

Round 10 - Coding Test

What is customer sapoot executive

Round 11 - Case Study

What is customer sapoot executive

Round 12 - Assignment

What is customer sapoot executive

Round 13 - One-on-one

(1 Question)

Q1. What is customer sapoot executive

Ans.

A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, technical support specialist, customer service agent

Answered by AI

Add your answer

Round 14 - Coding Test

What is customer sapoot 6

Round 15 - HR

(1 Question)

Q1. What is customer sapoot executive

Ans.

A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

Resolves customer queries and complaints
Provides information about products or services
Assists customers in placing orders or making payments
Maintains customer records and follows up on their issues
Ensures customer satisfaction and retention

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

Customer Service Executive Interview Questions & Answers

Tresor Systems

Simran Gupta

posted on 1 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

Round 2 - One-on-one

(1 Question)

Q1. Related to your profile

Add your answer

Round 3 - HR

(1 Question)

Q1. Related to job profile and then some financial questions.

Add your answer

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 29 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

Round 2 - One-on-one

(1 Question)

Q1. About FTH and languages known..

Add your answer

Round 3 - HR

(1 Question)

Q1. Question will be based on FTH, so refer the website and news about FTH.

Add your answer

Round 4 - Assesment

(1 Question)

Q1. After training conduct Assesment then you will be on board.

Add your answer

Interview Preparation Tips

Topics to prepare for FreshToHome Customer Support Executive interview:

customer support
Customer Service
Customer Handling
Customer Retention

Interview preparation tips for other job seekers - Focus on the Training. After training there will an Assesment, if you clear on the Assesment then you will be on board. After you will be on to the respective team and you will be explained to your role. Respective TL will guide you for the process and also the SLA to follow.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 26 Jun 2022

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

Round 2 - One-on-one

(1 Question)

Q1. What is customer sapoot executive

Ans.

A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, help desk technician, customer service agent

Answered by AI

Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:

Customer sapoot executive

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 21 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.

Round 2 - HR

(1 Question)

Q1. Tell me yourself? What is FTH daily? Why should i hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 16 May 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one

(5 Questions)

Q1. What is your name

Ans. My name is aadil Ahmad Dar

Answered Anonymously

Add your answer

Q2. What is your age

Ans. My age is 24 year old

Answered Anonymously

Add your answer

Q3. What about your qualification

Ans. I have completely 12 th + 1 year diploma in computer science

Answered Anonymously

Add your answer

Q4. What about your family

Add your answer

Q5. What is your hobbies

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job

Customer Care Executive Interview Questions & Answers

Harini Santosh

posted on 4 Jun 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. About freshtohome

Add your answer

Q2. About customer care support meaning

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Customer Care Executive Interview Questions & Answers