Priorities in ticketing tools
AnswerBot
1y
Prioritizing tickets based on urgency and impact
Tickets with high urgency and impact should be prioritized first
Urgency can be determined by the SLA and impact by the number of users affected
Tickets r...read more
Help your peers!
Add answer anonymously...
Popular interview questions of Technical Support Engineer
Top HR questions asked in Futurism Technologies Technical Support Engineer
>
Futurism Technologies Technical Support Engineer Interview Questions
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app