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Forcepoint

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3.3

based on 59 Reviews

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Forcepoint Technical Support Engineer Interview Questions, Process, and Tips

Updated 10 Oct 2020

Forcepoint Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2020

I applied via LinkedIn and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Explain DHCP Process
  • Ans. 

    DHCP is a protocol that assigns IP addresses to devices on a network.

    • DHCP server receives a request from a device for an IP address

    • DHCP server checks its pool of available IP addresses

    • DHCP server assigns an IP address to the device

    • DHCP server sends the IP address to the device

    • Device configures its network settings with the assigned IP address

    • Answered by AI
    Add your answer
  • Q2. Explain DNS Process
  • Ans. 

    DNS process translates domain names to IP addresses for internet communication.

    • Client sends a request to DNS resolver.

    • Resolver checks its cache for the IP address.

    • If not found, resolver sends a request to root DNS server.

    • Root server directs resolver to TLD DNS server.

    • TLD server directs resolver to authoritative DNS server.

    • Authoritative server sends IP address to resolver.

    • Resolver caches IP address and sends it to clien

    • Answered by AI
    Add your answer
  • Q3. In a packet capture how much data transfer is there. Should we able to check wireshark or tcpdump
  • Ans. 

    Packet capture data transfer can vary. Wireshark and tcpdump can be used to check.

    • The amount of data transfer in a packet capture can vary depending on the network traffic.

    • Wireshark and tcpdump are commonly used tools to analyze packet captures.

    • Packet captures can be used to troubleshoot network issues and identify potential security threats.

    • Packet captures can also be used to analyze application performance and identi...

    • Answered by AI
    Add your answer
  • Q4. Explain TCP/IP related concepts
  • Ans. 

    TCP/IP is a set of protocols used for communication between devices on the internet.

    • TCP is responsible for establishing a connection between two devices and ensuring reliable data transmission.

    • IP is responsible for routing data packets between devices on the internet.

    • TCP/IP is a layered protocol, with each layer responsible for a specific aspect of communication.

    • Other protocols that are part of TCP/IP include DNS, FTP,

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare TCP/IP related question
Study Wireshark packet capture and TCPDUMP
Prepare all networking related questions including linux knowledge is must
Must have knowledge of DHCP, DHS, Active Directory, Authentication protocols, HTTP, SSL, TLS, SNMP, SMTP, ARP
Knowledge of attacks like ARP Poisoning, SYN Flood

Skills evaluated in this interview

Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
Got a question about Forcepoint?
Ask anonymously on communities.

Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Value Point Systems user image Anonymous

posted on 30 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the difference between service request and incident
  • Ans. 

    Service request is a formal request for help or information, while incident is an unplanned event that disrupts normal operation.

    • Service request is a proactive request for assistance or information, often initiated by the user.

    • Incident is a reactive event that causes a disruption in normal operations, such as a system outage or software malfunction.

    • Service requests are typically routine and can be planned in advance, w...

    • Answered by AI
    Add your answer
  • Q2. What is active directory and how does works.
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to control access and permissions

    • Supports single sign-on for users to access multiple resources with one login

    • Uses Lightweight Directory Access Protocol (LDAP) for communication

    • Answered by AI
    Add your answer
  • Q3. We should aware of windows active directory,DNS, DHCP, print server, file server, azure cloud, office 365.
    • Add your answer
  • Q4. What is firewall and how does works.
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Acts as a barrier between a trusted internal network and untrusted external network

    • Filters traffic based on rules set by the network administrator

    • Can be hardware-based or software-based

    • Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

    • Answered by AI
    Add your answer
  • Q5. We should know about WSUS patch management or SCCM.
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What is my day to day works.
    • Add your answer
  • Q2. Security related thing's
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. What is my notice period and about my work culture.
    • Add your answer
  • Q2. Salary discussion.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Value Point Systems Technical Support Engineer interview:
  • Azure
  • ITIL
  • Server
  • End User Support
  • IAM
  • Configuring DHCP
  • DNS Management
  • FTP
Interview preparation tips for other job seekers - Who has looking for job change they should have good communication skills and good technical skills.
Explore RCA.

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

DISYS user image Anonymous

posted on 27 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
    • Answered Anonymously
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.

Technical Support Engineer Interview Questions & Answers

Saama Technologies user image Anonymous

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
    • Add your answer
  • Q2. Questions were asked on AWS S3, EC2
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Technical Support Engineer Interview Questions & Answers

JoulestoWatts Business Solutions user image Anonymous

posted on 12 Jun 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic computer knowledge questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If it's contract based job, please don't go with Joulse to Watts. They don't take any responsibility of making employees as apermanent in client company.

Technical Support Engineer Interview Questions & Answers

Value Point Systems user image Anonymous

posted on 30 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Technical 

(5 Questions)

  • Q1. What is the difference between service request and incident
  • Ans. 

    Service request is a formal request for help or information, while incident is an unplanned event that disrupts normal operation.

    • Service request is a proactive request for assistance or information, often initiated by the user.

    • Incident is a reactive event that causes a disruption in normal operations, such as a system outage or software malfunction.

    • Service requests are typically routine and can be planned in advance, w...

    • Answered by AI
    Add your answer
  • Q2. What is active directory and how does works.
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows administrators to control access and permissions

    • Supports single sign-on for users to access multiple resources with one login

    • Uses Lightweight Directory Access Protocol (LDAP) for communication

    • Answered by AI
    Add your answer
  • Q3. We should aware of windows active directory,DNS, DHCP, print server, file server, azure cloud, office 365.
    • Add your answer
  • Q4. What is firewall and how does works.
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Acts as a barrier between a trusted internal network and untrusted external network

    • Filters traffic based on rules set by the network administrator

    • Can be hardware-based or software-based

    • Examples include Cisco ASA, Palo Alto Networks, and Windows Firewall

    • Answered by AI
    Add your answer
  • Q5. We should know about WSUS patch management or SCCM.
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. What is my day to day works.
    • Add your answer
  • Q2. Security related thing's
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. What is my notice period and about my work culture.
    • Add your answer
  • Q2. Salary discussion.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Value Point Systems Technical Support Engineer interview:
  • Azure
  • ITIL
  • Server
  • End User Support
  • IAM
  • Configuring DHCP
  • DNS Management
  • FTP
Interview preparation tips for other job seekers - Who has looking for job change they should have good communication skills and good technical skills.
Explore RCA.

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

DISYS user image Anonymous

posted on 27 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
    • Answered Anonymously
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.

Technical Support Engineer Interview Questions & Answers

Saama Technologies user image Anonymous

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
    • Add your answer
  • Q2. Questions were asked on AWS S3, EC2
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Technical Support Engineer Interview Questions & Answers

JoulestoWatts Business Solutions user image Anonymous

posted on 12 Jun 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic computer knowledge questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If it's contract based job, please don't go with Joulse to Watts. They don't take any responsibility of making employees as apermanent in client company.
More about working at Forcepoint

Forcepoint Interview FAQs

How to prepare for Forcepoint Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Forcepoint. The most common topics and skills that interviewers at Forcepoint expect are Troubleshooting, Technical Support, Intellectual Property, Debugging and Design Engineering.
What are the top questions asked in Forcepoint Technical Support Engineer interview?

Some of the top questions asked at the Forcepoint Technical Support Engineer interview -

  1. In a packet capture how much data transfer is there. Should we able to check wi...read more
  2. Explain TCP/IP related conce...read more
  3. Explain DHCP Proc...read more

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Forcepoint Technical Support Engineer Salary
based on 29 salaries
₹5.8 L/yr - ₹20.2 L/yr
171% more than the average Technical Support Engineer Salary in India
View more details

Forcepoint Technical Support Engineer Reviews and Ratings

based on 10 reviews

4.5/5

Rating in categories

4.3

Skill development

3.7

Work-Life balance

4.7

Salary & Benefits

3.4

Job Security

4.3

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

Explore 10 Reviews and Ratings
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