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20+ Softcode Systems Interview Questions and Answers

Updated 10 Oct 2024

Q1. Beleive and perform difference ???

Ans.

Believe is to have faith or trust in something, while perform is to carry out an action or task.

  • Believe is a mental state, while perform is a physical action.

  • Believe is subjective and based on personal conviction, while perform is objective and measurable.

  • Believe is about having confidence in something, while perform is about demonstrating competence.

  • Believe is about expectations and assumptions, while perform is about results and outcomes.

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Q2. What is market capitalisation.?

Ans.

Market capitalisation is the total value of a company's outstanding shares.

  • Market capitalisation is calculated by multiplying the current market price of a company's stock by the total number of outstanding shares.

  • It is used to determine the size of a company and its overall worth in the market.

  • Companies with a higher market capitalisation are generally considered to be more stable and less risky investments.

  • For example, Apple Inc. has a market capitalisation of over $2 trill...read more

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Q3. How can you maintain the basic hygiene for the process?

Ans.

Maintain basic hygiene by implementing standard operating procedures and regular training.

  • Develop and implement standard operating procedures for cleanliness and safety

  • Provide regular training to employees on hygiene practices

  • Ensure proper sanitation of equipment and workspaces

  • Regularly inspect and maintain equipment to prevent contamination

  • Encourage employees to report any potential hygiene issues

  • Provide necessary resources for maintaining hygiene, such as cleaning supplies ...read more

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Q4. How can you maintain the shrinkage and attrition ?

Ans.

Shrinkage and attrition can be maintained by implementing effective retention strategies and creating a positive work environment.

  • Offer competitive compensation and benefits

  • Provide opportunities for growth and development

  • Recognize and reward good performance

  • Encourage open communication and feedback

  • Create a positive work culture

  • Address employee concerns and grievances promptly

  • Provide work-life balance

  • Offer flexible work arrangements

  • Conduct regular employee engagement surveys

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Q5. What's ur future planning

Ans.

My future plan is to grow within the company and take on more responsibilities while continuing to provide excellent customer service.

  • I plan to take on additional training and certifications to enhance my skills

  • I hope to eventually move into a leadership role within the customer service department

  • I am committed to continuously improving my performance and contributing to the success of the company

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Q6. Tell me about particular place ? For example Mumbai.

Ans.

Mumbai is a bustling city on the west coast of India known for its vibrant culture, delicious street food, and iconic landmarks.

  • Home to the famous Gateway of India monument

  • Known for its thriving film industry, Bollywood

  • Has a diverse population and is a melting pot of cultures

  • Famous for its street food, including vada pav and pav bhaji

  • Has a rich history and was once a major center of the British Empire

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Q7. What is QC tools Out of 30 advisors 10 are BQ then how you will improve then

Ans.

QC tools are techniques used to ensure quality in a product or service.

  • QC tools include Pareto charts, fishbone diagrams, control charts, and histograms.

  • To improve the BQ advisors, we can conduct training sessions, provide feedback and coaching, and implement a rewards program.

  • We can also analyze the root cause of their performance issues using QC tools and take corrective actions accordingly.

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Q8. the action of selling or being sold; the occasion when something is sold.

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Q9. Longevity and Adaptability in pressure and dom environment

Ans.

Longevity and adaptability are essential qualities for a senior manager in a high-pressure environment.

  • Demonstrate a track record of success over a long period of time

  • Be able to adapt to changing circumstances and remain calm under pressure

  • Possess strong leadership skills and the ability to motivate and inspire others

  • Have excellent communication and problem-solving skills

  • Be willing to take calculated risks and make tough decisions

  • Examples: Successfully leading a team through ...read more

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Q10. What is the SQL What is the APR Dialer Mode Other

Ans.

SQL is a language used for managing and manipulating databases. APR stands for Annual Percentage Rate. Dialer Mode refers to the mode of operation of a dialer system.

  • SQL is a programming language used for managing and manipulating databases

  • APR stands for Annual Percentage Rate and is a measure of the cost of borrowing

  • Dialer Mode refers to the mode of operation of a dialer system, such as preview, progressive, or predictive dialing

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Q11. In Bpo which type of process ?

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Q12. How to come know about this app

Ans.

The app was discovered through online research and recommendations from friends.

  • I found the app while browsing through the app store

  • I read about the app on a tech blog

  • A friend recommended the app to me

  • I saw an advertisement for the app on social media

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Q13. What is the full form of bpo

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Q14. Sell me this newsppr was something challenging

Ans.

This newspaper is your daily dose of information, entertainment, and knowledge.

  • Stay informed about current events and breaking news

  • Discover new perspectives and opinions

  • Find entertainment through comics, puzzles, and horoscopes

  • Learn about local events and community news

  • Access exclusive deals and coupons

  • Improve your reading and critical thinking skills

  • Stay connected with your community

  • Support independent journalism

  • Get a physical copy to enjoy offline

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Q15. Sell me a book?

Ans.

Discover the captivating world of magic and mystery in this bestselling fantasy novel.

  • Immerse yourself in a thrilling adventure filled with twists and turns

  • Meet unforgettable characters who will capture your heart

  • Experience a richly detailed world that will transport you to another realm

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Q16. What is Sale?

Ans.

Sales is the process of selling products or services to customers in exchange for money or other forms of compensation.

  • Sales involves identifying potential customers and persuading them to make a purchase.

  • It includes activities such as prospecting, presenting, negotiating, and closing deals.

  • Sales can be done through various channels like direct selling, online platforms, or retail stores.

  • Successful salespeople build relationships with customers, understand their needs, and pr...read more

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Q17. How to install windows 10

Ans.

To install Windows 10, you can use a USB drive or DVD to boot from and follow the on-screen instructions.

  • Create a bootable USB drive or DVD with the Windows 10 installation files

  • Insert the USB drive or DVD into the computer and restart it

  • Boot from the USB drive or DVD by changing the boot order in BIOS settings

  • Follow the on-screen instructions to select language, time and currency format, and keyboard or input method

  • Choose 'Install now' and enter the product key if prompted

  • Se...read more

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Q18. How to check firewall

Ans.

To check firewall, you can use command line tools, check firewall settings in control panel, or use third-party software.

  • Use command line tools like 'netsh advfirewall show allprofiles' to view firewall settings

  • Check firewall settings in control panel under 'Windows Defender Firewall'

  • Use third-party software like 'Nmap' to scan for open ports and check firewall status

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Q19. How to update windows 10

Ans.

Windows 10 can be updated through Windows Update settings or using the Windows Update Assistant.

  • Go to Settings > Update & Security > Windows Update

  • Click on 'Check for updates' to see if any updates are available

  • Download and install the updates

  • Alternatively, you can use the Windows Update Assistant from the Microsoft website

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Q20. Which type Ram in Computer

Ans.

There are different types of RAM in a computer, such as DDR, DDR2, DDR3, and DDR4.

  • DDR (Double Data Rate)

  • DDR2 (Double Data Rate 2)

  • DDR3 (Double Data Rate 3)

  • DDR4 (Double Data Rate 4)

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Q21. What is your salery expectations

Ans.

My salary expectations are in line with industry standards and based on my experience and qualifications.

  • Research industry standards for Digital Relationship Managers

  • Consider my level of experience and qualifications

  • Be prepared to negotiate based on the overall compensation package offered

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Q22. How to sell demat a/c

Ans.

To sell demat a/c, highlight benefits like easy access, secure transactions, and potential for high returns.

  • Explain the convenience of online trading and quick access to funds

  • Emphasize the security features of demat accounts to build trust with customers

  • Discuss the potential for high returns through investments in stocks, mutual funds, and other securities

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Q23. 2 effects of net profit in final account

Ans.

Net profit in final account affects the financial health and performance of a company.

  • Net profit is a key indicator of a company's profitability and success.

  • Higher net profit indicates better financial performance and potential for growth.

  • Lower net profit may signal financial challenges or inefficiencies in operations.

  • Net profit impacts shareholder returns and dividends.

  • Net profit influences the company's ability to reinvest in the business or pay off debts.

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Q24. Mixing technology type

Ans.

Mixing technology type refers to combining different types of technologies to achieve a desired outcome.

  • Mixing analog and digital technologies for improved performance

  • Integrating software and hardware components for a more efficient system

  • Combining renewable energy sources with traditional power generation methods

  • Utilizing IoT devices in conjunction with existing electrical systems

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Q25. What is a Dialer

Ans.

A dialer is a software or device used for automatically dialing phone numbers.

  • Dialers are commonly used in call centers for telemarketing or customer service.

  • They can be programmed to dial a list of numbers sequentially or randomly.

  • Dialers can also be used for automated appointment reminders or surveys.

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Q26. Speak about Mumbai in english

Ans.

Mumbai is a bustling city on the west coast of India, known for its vibrant culture, delicious street food, and iconic landmarks.

  • Mumbai is the financial capital of India, with a thriving business district and numerous multinational corporations.

  • The city is home to famous landmarks such as the Gateway of India, Marine Drive, and the iconic Taj Mahal Palace Hotel.

  • Mumbai is also known for its vibrant nightlife, with numerous bars, clubs, and restaurants catering to all tastes.

  • Th...read more

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Q27. What is sales?

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Q28. What is stock market

Ans.

Stock market is a platform where buying, selling, and issuing of shares of publicly-held companies take place.

  • Stock market is a place where investors can buy and sell shares of publicly-traded companies.

  • It provides a platform for companies to raise capital by issuing shares to the public.

  • Stock prices are determined by supply and demand, as well as various economic factors.

  • Investors can make profits by buying low and selling high, or through dividends paid by the company.

  • Examp...read more

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Q29. Sale one product

Ans.

I would recommend our latest digital banking app, which offers convenient and secure access to all your financial needs.

  • Highlight the user-friendly interface and easy navigation

  • Emphasize the security features such as biometric login and encryption

  • Mention the convenience of 24/7 access to account information and transactions

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